Information Systems Business Intelligence Analyst

Penn Line Service, Inc.; Pennsylvania; On-site; USD 70,000 - 90,000; Full time

Job summary

A technology solutions provider is seeking an Information Systems Business Intelligence Analyst to enhance operational insights through data-driven solutions. This role, based hybrid/onsite in Scottsdale, PA, involves collaborating with stakeholders, maintaining ERP reports, and delivering advanced analytics utilizing Microsoft Power BI. Candidates should have a Bachelor's degree and five years of relevant experience with ERP systems and strong problem-solving and communication skills.

Qualifications

• Minimum of 5 years of successful experience in this or a related information role.
• Knowledge of ERP software and database administration.
• Excellent oral and written communication skills.

Responsibilities

• Respond constructively to customer needs.
• Collaborate with business stakeholders to understand data requirements.
• Build and maintain reports within the ERP system.

Skills

Data analysis

Customer service

Problem solving

Communication

Technical documentation

Education

Bachelor’s Degree or equivalent

Tools

Microsoft Power BI

ERP software

REST APIs

Microsoft Office Suite

Job description

Information Systems Business Intelligence Analyst

THIS POSITION IS HYBRID/ONSITE IN SCOTTDALE, PA

I. Job Overview and General Purpose

The Information Systems Business Intelligence Analyst supports the organization by delivering data‑driven solutions to business challenges. This role leverages the ERP system and business intelligence tools to develop reports and analytics that improve operational insight and organizational effectiveness.

II. Essential Duties and Responsibilities

• Serves as a role model of excellent customer service by responding constructively to the needs of all those they interact with daily on behalf of the organization.
• Collaborate with business stakeholders to understand their data requirements
• Build and maintain reports and inquiry pages within the ERP system
• Design and deliver advanced analytics of financial and job performance data using Microsoft Power BI
• Support ERP processes and business needs that arise
• Maintain security settings and access for all system functions and end users
• Assist with helpdesk support
• Other functions as assigned

III. Minimum Qualifications

• Minimum of 5 years of successful experience in this or a related information role
• Bachelor’s Degree or equivalent combination of education and experience
• Knowledge of ERP software, database administration, Microsoft Power Business Intelligence (BI); knowledge of software interoperability and data integration via REST APIs; ability to troubleshoot problems and coordinate hardware/software solutions; ability to document technical instructions for system applications use; working knowledge of computer operating systems administration and Microsoft Office Suite (Word, Excel, Outlook), security procedures and protocols, network topography/operation and technical field support; familiarity with basic Linux operations
• Equitable task delegation; promote employee engagement
• Identify complex problems and review related information to evaluate options and develop and implement solutions
• Use logic and reasoning to plan, develop, test and implement potential solutions to problems
• Ability to reach logical conclusions based on established evidence; exhibit a high level of confidence
• Demonstrate personal accomplishments and a desire to excel; set and maintain ambitious standards for achievement; take ownership of position and decisions; ability to learn and support new hardware, software and operating systems; identify and resolve problems in a timely manner
• Excellent oral and written communication skills and ability to effectively present information; ability to communicate technical guidance and information to users; superior organizational skills; demonstrate attention to detail

IV. Physical Demands

• Light lifting (up to 25 pounds)
• Ability to hear (aid permitted)
• Sitting 6–7 hours per day
• Ability to write messages
• Occasional kneeling or bending
• Ability to speak clearly
• Ability to travel to Field Operations
• Ability to see

Work Environment

• Primarily, work is performed inside an office setting and from home. Infrequent travel to industry events and operational jobsites may be necessary.

We are a Drug‑Free Workplace.

We encourage minorities and females to apply.

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at Phone: 724‑887‑9110 ext. 151

In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non‑job‑related disability, or any other protected group status.