Information Systems Assistant - Human Services - BFA - Region 1 - See Posting

West Virginia; West Virginia; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Support Technician to provide essential technical support to staff. This role involves troubleshooting computer issues, managing user profiles, and assisting with the installation of equipment. Ideal candidates will have a high school diploma and experience in data processing or computer operations. Join a dynamic team where your contributions will enhance the efficiency of operations and support the technical needs of your colleagues. If you're passionate about technology and helping others, this opportunity is perfect for you.

Qualifications

• Graduation from high school or equivalent required.
• One year of experience in data processing or computer operations.

Responsibilities

• Troubleshoot basic computer issues for staff.
• Assist with managing computer systems and user profiles.
• Help new users operate equipment.

Skills

Troubleshooting

Computer Hardware Knowledge

Computer Software Knowledge

Data Processing

Word Processing

Education

High School Diploma or Equivalent

Data Processing Course

Computer Science Course

Job description

Job Title: Support Technician

Under general supervision, this position supports technical staff by maintaining a broad knowledge of computer hardware and software. Responsibilities include troubleshooting basic computer issues for all staff, assisting with managing computer systems, maintaining security, creating, modifying, and deleting user profiles. The role also involves assisting with the installation of computer equipment, maintaining inventory, creating spreadsheets, and preparing Asset Activity forms and receiving reports for new or transferred equipment. Additionally, the technician helps new users operate equipment and performs related duties as required for the district.

Location:

Ohio, Brooke, and Hancock Counties

Application:

Click the APPLY Link To Apply Online

Qualifications:

1. Training: Graduation from a standard high school or the equivalent.
2. Experience: One year of full-time or equivalent part-time paid experience in data processing, word processing, computer operations, data job coordination, or advanced level office work involving operating a personal computer.

Substitution Options:

• (1) Completion of a course in data processing or word processing from a business or vocational school may substitute for the required experience.
• (2) Completion of a data processing program from a business or vocational school may substitute for the required experience.
• (3) Successful completion of six semester hours of computer science from an accredited college or university may substitute for the required experience.
• (4) Enrollment in a vocational school's computer systems and operational support intern program may substitute for the required training and experience.