Economic Service Worker Trainee - Human Services - BFA - Region 1 - See Posting

State of West Virginia; Charleston (WV); On-site; USD 25,000 - 35,000; Part time

Job summary

An established government agency is seeking motivated individuals for the Economic Service Worker Trainee position. This role offers a unique opportunity to learn the intricacies of processing benefit applications and managing caseloads for economic assistance programs. As a trainee, you will gain valuable experience in client services while adhering to complex policies. This part-time position is perfect for those looking to start a career in public service and make a meaningful impact in the community. Join a team dedicated to supporting individuals in need and enhancing their quality of life.

Qualifications

• High school diploma or equivalent required.
• Two years of experience in client services or customer service.

Responsibilities

• Process benefit applications and determine eligibility for economic assistance.
• Conduct client interviews and analyze financial and social information.

Skills

Client Services

Customer Service

Data Analysis

Education

High School Diploma

Tools

Department Software

Job description

Economic Service Worker Trainee - Human Services - BFA - Region 1 - See Posting

Join to apply for the Economic Service Worker Trainee - Human Services - BFA - Region 1 - See Posting role at State of West Virginia.

Job Overview

Under close supervision, perform in a training role learning the methods of processing benefit applications. Determine eligibility for, and manage, a caseload for economic assistance including SNAP, Medicaid, Emergency Assistance/LIEAP, and School Clothing Vouchers. Learn to use department software to administer benefits and adhere to complex policies regarding eligibility and issuance. Conduct client interviews and analyze financial and social information. May retain repayment for erroneously issued assistance. Perform related work as required.

Location

Ohio, Brooke, and Hancock Counties.

How to Apply

Click The APPLY Link To Apply Online

Minimum Qualifications

• Training: High school diploma or equivalent.
• Experience: Two (2) years of full-time or equivalent part-time paid experience providing direct client services or customer service, telemarketing, retail, or clerical work.
• Substitution: Coursework at an accredited college may substitute for experience at a rate of one year per 30 credit hours.
• Special Requirement: A valid driver's license may be required.

Additional Information

State employment offers various benefits. Click HERE to visit the Division of Personnel's Benefits Page.

Additional Details

• Seniority level: Internship
• Employment type: Part-time
• Job function: Finance and Sales
• Industries: Government Administration

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