Economic Service Worker - HUMAN SERVICES - BFA - Region 1 - See Posting

West Virginia; West Virginia; On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in West Virginia is seeking an Economic Service Worker to manage applications and client interactions for various economic assistance programs. The role involves conducting interviews, determining eligibility, and overseeing a caseload. Candidates should have a Bachelor's degree and experience in client services. This position offers the opportunity to make a significant impact on the community by assisting clients in need.

Qualifications

• Bachelor's degree from a regionally accredited college or university.
• Experience in Economic Services work may substitute for required training.

Responsibilities

• Process applications and ascertain eligibility for economic assistance programs.
• Conduct personal interviews with clients regarding their information.
• Maintain an up-to-date client caseload and refer clients to services.

Skills

Client Services

Interviewing

Data Evaluation

Education

Bachelor's degree

Job description

Economic Service Worker:

Berkeley Jefferson Morgan counties

Under general supervision, perform at the full performance level in processing applications, ascertaining eligibility for, and overseeing a caseload for a variety of economic assistance programs including, but not limited to SNAP, various Medicaid programs, Emergency Assistance/LIEAP, and School Clothing Vouchers. Schedule telephone and face-to-face interviews. Competently conduct personal interviews with clients regarding their personal, financial, and social information. Determine eligibility for services, maintain an up-to-date client caseload, and refer clients to various supportive services and agencies when needed. May obtain repayment from clients who have been issued benefits erroneously. Performs related work as required.

Click The APPLY Link To Apply Online

Training:Bachelor's degree from a regionally accredited college or university.

Substitution: Any combination of full-time or equivalent part-time paid experience providing direct client services such as interviewing clients, customers or the public, and evaluating the data against established standards and guidelines may substitute for the required training on a year-for-year basis.

OR
Full-time or equivalent part-time paid experience performing customer service, telemarketing, retail or clerical work may substitute for the required training on a year-for-year basis.

OR
Successful completion of college coursework from a regionally accredited college or university may substitute for the required training on a year-for-year basis. Every thirty (30) credit hours of education will equal one (1) year of training.

OR
Experience in Economic Services work requiring program eligibility decisions may substitute for the required training at the rate of one (1) year of experience will equal (2) years of training.

Special Requirement: A valid driver's license may be required.