Information Systems Admin 1

Malheur County; Vale (OR); On-site; USD 65,000 - 85,000; Full time

Job summary

Malheur County is seeking an IT professional to provide personal computer and basic network administration support for county users in Vale and surrounding offices. You will help install, maintain, and repair hardware and software, manage servers, and support LAN/WAN services within established guidelines.

This role requires at least four years in networking and Microsoft server management, plus three years on-premises server and Exchange administration.

Qualifications

• Minimum four years’ experience in networking and Microsoft server management.
• Three years’ experience on-prem server administration and on-prem Exchange administration.
• Bachelor’s degree in computer science or related field preferred or equivalent experience.

Responsibilities

• Assist in maintaining incoming Help Desk requests.
• Responsible for patching servers and minor network reconfigurations.
• Performs regularly scheduled security vulnerability scans on the County’s network.
• Maintains technology documents/certificates and related maintenance agreements.
• Performs minor scripting tasks.
• Assists in maintaining SQL databases and repositories.
• After-hours and weekend work may be required.
• Regular physical attendance at the employer’s facility is required.

Skills

Windows OS

Windows Server

SQL

Networking

Cisco

DNS

DHCP

Exchange

Office 365

Active Directory

VPN

Linux/Unix

MacOS

Education

Bachelor’s degree in computer science or related field

Job description

GENERAL STATEMENT OF DUTIES

Provide personal computer and basic network administration support for County computer users in order to assist them in utilizing PC capabilities and basic LAN/WAN services through installation, customization, maintenance and repair of the hardware and software as well as providing technical support. Assist in maintaining, securing and updating all county servers. Duties are performed within established guidelines requiring judgement to determine appropriate procedures.

Hours worked are 40.0 a week. The Information Services office is open Monday through Friday from 8am to 5pm and is closed at the noon hour for lunch. Some after hours and weekend work may be required depending on projects.

SUPERVISION RECEIVED

Work is performed under the general supervision of the Information Systems Director and Information Services Coordinator who assigns work orally or in writing. The employee uses initiative in completing duties and refers to the Director when encountering problems or difficult situations.

ESSENTIAL FUNCTIONS

(The following description may not be all inclusive and other functions may be assigned at the discretion of management).

• Assist in maintaining incoming Help Desk requests.
• Responsible for patching servers and minor network reconfigurations such as access ports for employees or individual servers.
• Performs regularly scheduled security vulnerability scans on the County’s network.
• Ensures that technology documents/certificates are such as product registrations, SSL certificates, maintenance agreements, service contracts related to technology are evaluated, updated and processed as required.
• Performs minor scripting tasks.
• Ensures for the availability, continuity and security of data and information pertaining to the organization.
• Participates on committees, task forces, workgroups, etc. As directed, facilitates technology meetings and user groups.
• Access, monitor, audit, investigate and record employee activities with computers, internet and electronic mail for compliance with county policies, disciplinary actions and legal proceedings such as discovery and public records requests as directed to by the Information Systems Director.
• Maintains knowledge on current technology by reading technology periodicals, evaluating new technologies and attending trade-shows, technical seminars and training sessions.
• Assists in maintaining SQL databases and repositories.
• Project planning and implementation of special application servers.
• Exchange administration.
• Prepares reports for and attends workshops, seminars, conferences, meetings and trainings attended pertinent to the efficient dispatch of duties.
• Assists in other duties as needed and directed.
• After-hours and weekend work will be required.
• Regular physical attendance at the employer’s facility is required.

QUALIFICATIONS AND EXPERIENCE

Minimum four years’ experience in networking and Microsoft server management; 3 years’ experience on prem server administration and on prem exchange administration required; Bachelor’s degree in computer science or related field is preferred

OR a combination of education and equivalent experience which meets the necessary knowledge, abilities and skills required of the position.

KNOWLEDGE, ABILITIES AND SKILLS REQUIRED BY THIS POSITION

Considerable knowledge of: Windows Operating Systems, All Versions of Windows Server, SQL, Cisco, networking DNS, DHCP, Exchange, Office 365, Office 2016 and 2019, active directory and site to site VPN; Linux, Unix, Android and Macintosh; equipment, technology, terminology, methods and procedures regarding information systems. Working knowledge of commonly used software; modern office practices and procedures.

Ability to: coordinate and implement Information Systems programs and services; develop and manage projects; set up and install new computers; solve hardware/software problems; guide and encourage computer system users and translate technical instructions into understandable language; and maintain cooperative work relationships with superiors, peers, subordinates, contractors; learn, interpret and implement system requirements; effectively plan, organize and prioritize work schedule and duties; set self-enforced goals and achieve them; work independently without constant supervision.

Skill in: analyzing, diagnosing and solving information system problems; configuring and assembling computer hardware and communication equipment and the installation of software.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Worked is performed in and around all Malheur County offices in Vale and Ontario. Employee will be required to bend, kneel, climb, move and lift up to 100 pounds, push, reach, stand, walk and sit for long periods of time.