Network Infrastructure Manager

Scott County (IA); Davenport (IA); Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Scott County in Davenport, IA seeks a Network Infrastructure Manager to lead the IT Network Systems Division. You will direct staff, plan workloads, manage projects, and align infrastructure with organizational goals and best practices.

Responsibilities include strategic guidance on network infrastructure, security, and data storage, plus managing budgets, vendor relationships, and policy development to ensure reliable services across the county.

Formación

• Bachelor’s degree in Computer Science, Information Technology, or related field; AND five (5) years of information technology related experience including technical project management and supervisory responsibilities.

Responsabilidades

• Provides leadership and supervision of division staff, including workload planning, priority setting, coaching, staff development, and performance management.
• Oversees planning, execution, and delivery of infrastructure projects, ensuring scope, timelines, budgets, and objectives are met.
• Collaborates with county leadership, managers, vendors, and stakeholders to identify technology needs and ensure project outcomes.

Conocimientos

Staff leadership

Project management

Strategic planning

Communication

Vendor management

Educación

Bachelor’s degree

Herramientas

Windows OS

Linux OS

Virtualization technologies

Descripción del empleo

Under general direction, the Network Infrastructure Manager provides leadership, planning, and operational oversight for the IT Network Systems Division. Directs division staff, manages technical projects, establishes operational priorities, and oversees network infrastructure initiatives to ensure reliable, secure, and effective technology services. Works collaboratively with County leadership, departments, and other stakeholders to identify technology needs and align infrastructure operations with organizational goals and industry best practices.

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:

• Provides leadership and supervision of division staff, including workload planning, priority setting, coaching, staff development, and performance management. Participates in the recruitment process, approves leave requests, administers applicable county and department policies, and makes recommendations regarding disciplinary actions to the Information Technology Director.
• Oversees the planning, execution, and delivery of infrastructure projects, ensuring scope, timelines, budgets, and organizational objectives are achieved.
• Establishes division goals, performance standards, and operational priorities that support the strategic vision of the Information Technology Department and Scott County.
• Collaborates with county leadership, department managers, partner agencies, vendors, and stakeholders to identify technology needs, develop solutions, and ensure successful project outcomes.
• Manages resources across multiple concurrent projects and operational initiatives, balancing organizational priorities and service delivery requirements.
• Provides strategic guidance and decision-making related to network infrastructure, systems architecture, data storage, virtualization, communications systems, and emerging technologies.
• Oversees the administration and maintenance of enterprise network infrastructure, ensuring reliability, security, compliance, and business continuity through effective delegation and operational oversight.
• Recommends, administers, and monitors capital budgets for the Network Infrastructure Division, ensuring effective stewardship of county resources.
• Participates in vendor selection and contract negotiations and oversees vendor performance and service delivery within assigned areas of responsibility.
• Recommends policies, procedures, and standards governing infrastructure operations, security practices, project execution, and service delivery.
• Identifies and evaluates infrastructure risks and vulnerabilities, recommends corrective measures, and assists in developing policies, procedures, and standards governing infrastructure operations, security practices, project execution, and service delivery.
• Oversees the administration and maintenance of enterprise network infrastructure, including incident response, service restoration, and disaster recovery planning to ensure reliability, security, compliance and continuity of operations.
• Monitors project progress and operational performance through metrics, reporting, and continuous improvement initiatives.
• Facilitates communication among technical staff, county departments, leadership, vendors, and external partners to ensure alignment and transparency.
• Ensures accurate records and documentation are maintained, and confidential and sensitive information is appropriately handled and protected in accordance with applicable laws, policies, and procedures.
• Responds to internal and external requests as identified by the Director for technical information, reports, and records in accordance with applicable laws and policies.
• Demonstrates and promotes the County PRIDE philosophy through leadership, accountability, collaboration, and customer service.
• Performs related duties as assigned. This is a management-level classification responsible for the leadership, strategic planning, and operational direction of the Network Systems Division within the IT Department. The incumbent exercises judgment in personnel management, project prioritization, resource allocation, policy development, and technology planning. Success in this role is measured by the effective leadership of staff, successful management of projects and initiatives, operational reliability, and alignment of technology services with organizational goals.

Education, Training, and Experience Guidelines

Bachelor’s degree in Computer Science, Information Technology, or related field; AND five (5) years of information technology related experience which includes technical project management and previous supervisory responsibilities; OR an equivalent combination of education, training, and experience.

Knowledge of:

• Applicable local, State, and Federal laws, codes, regulations, and ordinances.
• Enterprise IT infrastructure architecture and security methodology and best practices.
• Project management principles and practices.
• Technical troubleshooting and diagnosis methods and practices.
• Endpoint, server, and network management.

Skill in:

• Leading, developing, mentoring, and evaluating technical staff.
• Managing complex technology projects, programs, and strategic initiatives.
• Building high-performing teams and fostering employee engagement and accountability.
• Managing multiple priorities, competing demands, and organizational resources.
• Building collaborative relationships with executive leadership, stakeholders, vendors, and partner agencies.
• Facilitating communication, negotiation, and consensus-building among diverse groups.
• Driving organizational change and technology adoption initiatives.
• Strategic planning and decision-making in enterprise technology environments.
• Communicating complex technical concepts to non-technical audiences.
• Analyzing, monitoring, and modifying IT network infrastructures.
• Microsoft and Linux based operation systems including rights/policy management.
• Application, desktop, server, and network virtualization technologies.
• Developing and maintaining current relevant technology knowledge and skill sets.

LICENSE AND CERTIFICATION REQUIREMENTS

None.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

Work is performed in a standard office environment. Some field work may be required. Incumbent will be required to be available or "on-call" during off-duty hours. May be required to perform system maintenance outside of normal shift hours.

May be required to lift objects weighing up to 50 pounds.