Information System Technician I

California Jobs; Los Angeles (CA); On-site; USD 45,000 - 50,000; Full time

Job summary

A leading organization in Los Angeles seeks an Information System Technician I to provide IT support across multiple clinics. Responsibilities include hardware and software maintenance, user support, and system administration. Ideal candidates are experienced and thrive in a fast-paced, community-focused environment, offering competitive wages and comprehensive benefits.

Benefits

Health Care, Dental, Vision, and Life Insurance

403(b) Retirement plan

Educational Reimbursement and career development opportunities

Qualifications

• High School Diploma or equivalent required.
• Cisco Certified Network Associate (CCNA), Certified Network System Administrator, CompTIA Network+ Certification required.
• Minimum 2 years of related experience.

Responsibilities

• Provides IT help desk support for over 200 users across 10 clinics.
• Administers systems and servers related to organization LAN and WAN.
• Assembles and installs computers and network equipment to meet organizational needs.

Skills

Customer Service

Organization

Teamwork

Education

High School Diploma or equivalent

Cisco Certified Network Associate (CCNA)

Certified Network System Administrator

CompTIA Network+ Certification

Job description

Job Posting

Title: Information System Technician I

Base Salary Range: $45,760 - $50,000 plus benefits

FTE: Full-Time - Non-Exempt

We are seeking a dynamic and experienced Information System Technician I who wants to make a difference in our community. We want to hear from you if you thrive in a fast-paced, caring, and compassionate environment!

Our Mission: The Mission of South Central Family Health Center is to improve the quality of life for the diverse community of inner city Los Angeles by providing affordable and comprehensive health care and education in a welcoming and multi-cultural environment. We aim to lead the way in health care in South Los Angeles as the premier provider and employer of choice, offering comprehensive, high quality, affordable, efficient, and culturally responsive services.

General Summary: Under the direction of the IT Supervisor, the Information Systems Technician I provides hardware and software maintenance, training, consultation, and recommendations for future planning and development of resources. Responsible for providing IT help desk support for over 200 users across 10 clinics. The ideal candidate will perform some of the following essential duties:

1. Administers systems and servers related to organization LAN and WAN (e.g., email system, accounts, print queue, workstation ID, IP assignments, office computers) to ensure service availability.
2. Assesses hardware and software malfunctions to determine appropriate actions for maintaining computer operations.
3. Assists in selecting and installing computers and network equipment to meet organizational needs.
4. Installs computer equipment, network software, and hardware on various platforms for upgrading and maintenance.
5. Procures equipment, supplies, and materials to maintain availability and efficiency.
6. Utilizes ticket tracking system to monitor activities and communication.
7. Works closely with senior IT staff and escalates issues as necessary.
8. Provides problem resolution and support for end users and team members.
9. Prioritizes and troubleshoots second-level support calls.
10. Provides onsite field support as needed.
11. Guides staff through basic computer tasks.
12. Monitors critical systems using RMM and other tools.
13. Assists with documentation of network diagrams and checklists.

Qualifications, Certifications, and Experience:

• High School Diploma or equivalent required.
• Cisco Certified Network Associate (CCNA).
• Certified Network System Administrator.
• CompTIA Network+ Certification.
• Minimum 2 years of related experience.
• Good written, oral, and customer service skills.
• Excellent interpersonal, organizational, and project management skills.
• Highly organized and effective teamwork skills.

Top Benefits or Perks: Competitive wages and generous benefits including:

• Health Care, Dental, Vision, and Life Insurance.
• 403(b) Retirement plan.
• Educational Reimbursement and career development opportunities in management, HR, or other areas.

Contact/Application Information: To apply, visit South Central Family Health Center's website at: Family-Health-Cent

About the Company

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable accommodations are provided for qualified applicants with disabilities. Request assistance at: [e-mail] or call 407-000-0000.

Federal law requires new hires to complete Form I-9 and provide proof of identity and employment eligibility.

An Automated Employment Decision Tool (AEDT) will score skills and responses. Bias-audit & data use details at: www.talentify.io/bias-audit-report. NYC applicants may request alternative processes at: [e-mail] or call 407-000-0000.