Information System Specialist - Provider Enrollment

UNC Health; North Carolina; Remote; USD 32,000 - 46,000; Full time

Job summary

UNC Health in Morrisville, NC, seeks a data systems professional to maintain databases, develop reports, and serve as a liaison between end users, ISD, and external partners. The role emphasizes governance of data and familiarity with Access and SQL to support hospital operations.

You will build complex queries, define data dictionaries, and respond to data requests, while training staff on new applications and ensuring data quality in a remote, full-time setting.

Qualifications

• Bachelor’s degree in a relevant field.
• Experience in data system management or related IT roles.
• Strong analytical and problem-solving skills.

Responsibilities

• Compiles, formats, and prepares reports from multiple sources.
• Defines and maintains the data dictionary.
• Responds to data requests via report, email, or other channels.
• Ensures system upgrades and evaluates new applications.
• May supervise staff or oversee data input.
• Provides training and support to end users.
• Manages data collection, verification, quality assurance, and analysis.
• Acts as liaison between data users, ISD, vendors, and departments.

Skills

Data analysis

Reporting

Database maintenance

Technical documentation

Education

Bachelor’s degree in a relevant field

Tools

Access

SQL

Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary

Performs technical and administrative work involving the maintenance of a database of information and fourth-generation language programming (e.g., Access) and serves as the main information systems liaison between the department, ISD, other staff, and external vendors or organizations, ensuring that the systems are maintained and updated to meet the needs of the organization.

Responsibilities

• Compiles, formats, and prepares reports using various software packages, which includes researching and gathering data from multiple sources. Merges data or links databases, develops complex queries to extrapolate statistics and data from the database for ad hoc reports. Develops programs or other production criteria to develop the data reports requested or coordinates with the computer production staff to schedule production.
• Defines the data dictionary based on the needs identified and defined by the users for the design of the application. Maintains the data dictionary as needs change or enhancements are added to systems.
• Defines the data report needs of the users in the department. Responds to requests for information or data from outside the department or hospital via report, telephone, email and fax.
• Ensures upgrades to the system are made. Evaluates and tests new applications or enhancements.
• May perform special projects or assignments.
• May supervise staff or oversee data input.
• Provides training and support to end users regarding data collection, input, and analysis and/or in the use of new or changing applications systems. Assists staff and serves as a resource for others.
• Responsible for the administration and maintenance of a database. Manages all aspects of data collection, data verification, data quality assurance and analysis. Establishes policies and procedures regarding the administration of the database.
• Serves as the liaison between the end users of the data and ISD, external vendors or organizations, and/or other departments. Troubleshoots and resolves problems/issues at the system and user level.

Other Information

Other information:

Education Requirements

• Bachelor’s degree in relevant field

Licensure/Certification Requirements

• No licensure or certification required.

Professional Experience Requirements

• If a Bachelor's degree: One (1) year of experience in data system management.
• If an Associate's degree: Five (5) years of experience in data system management.
• If a High School diploma or GED: Nine (9) years of experience in data system management.

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Provider Enrollment

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $23.24 - $33.41 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Remote

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.