HCS Apps Systems Analyst Sr - Epic OpTime and Anesthesia

UNC Health; Morrisville (NC); Remote; USD 57,000 - 82,000; Full time

Job summary

UNC Health in North Carolina is seeking an IT professional to provide high-level technical support for Epic OpTime and Anesthesia workflows within surgical services. The role includes development, testing, integration, and implementation of applications and interfaces, plus project management and vendor coordination.

Responsibilities emphasize troubleshooting, documenting changes, and collaborating to optimize workflows.

Qualifications

• Bachelor's degree in Computer Science, Information Systems Management or related field is required.
• Excellent analytical and communication skills are required.
• Experience with IT systems and/or operational environments is expected.

Responsibilities

• Assists other IT teams with product/tool evaluations to ensure enterprise-wide requirements are met.
• Develops and maintains clear documentation for programs, solutions, reports and interfaces.
• Evaluates requests and designs feasible solutions for new or modified software and interfaces; plans and documents steps to achieve requirements.
• Acts as a technical consultant to the health system and supports system-wide initiatives to improve efficiency.
• Updates management and stakeholders on progress and issues in a timely manner.

Skills

Analytical thinking

Communication

Education

Bachelor's degree in Computer Science / Information Systems / related field

Tools

Epic OpTime

Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary

Provides a high level of technical support (development, testing, integration and implementation) of applications and interfaces which deliver IT tools and support business functions across the health system. Performs project management, requirements definitions, systems design, analysis, code development, problem resolution and vendor coordination.

The responsibilities of this role will focus primarily on supporting our surgical services operational teams using Epic OpTime and Anesthesia workflows, providing innovative solutions to enhance functionality, and troubleshooting issues effectively. Crucial to the position is the ability to work collaboratively with their team to optimize workflows and tools, adhering to our guiding principles and governing structure. This role will be responsible for analyzing, developing and implementing new functionality as well as enhancing current build, contributing to meaningful innovations in surgical services workflows. You will be expected to become an expert in Epic OpTime and Anesthesia workflows.

You will be expected to take call on a rotation and respond to requests effectively, updating your team/manager on issues that require escalation. While this position is remote working, you will be expected to go onsite across the state for go-lives and required meetings. An Epic certification in OpTime and/or Anesthesia will be a minimum requirement.

The ideal candidate will have an understanding of surgical services workflows, basic Epic OpTime and/or Anesthesia knowledge, excellent communication and teamwork skills, and a willingness to learn in an ever-expanding field.

Responsibilities

1. Assists other IT teams with selection and provides technical evaluation of products / tools to ensure that the proposed solution adheres to enterprise-wide requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives. May provide guidance to Applications System Analysts to ensure best practices, standard methodologies and processes are executed.
2. Develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces.
3. Evaluates requests and consults in design for new or modified computer programs, solutions, reports and interfaces to determine feasibility and compatibility with current system. Identifies and recommends solution development for larger and complex projects and ensures best practice development. Formulates and develops plans at a high level and documents required steps to achieve stated requirements. Reviews plans with management/peers as appropriate.
4. Functions as a technical consultant to the health system and maintains high service levels. Participates in system wide initiatives to improve efficiency and reach institutional goals and objectives.
5. Updates management, customers and others as appropriate on a timely basis regarding progress on assigned tasks, projects and issues, via written or oral reports

Education Requirements

• Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).

Licensure/Certification Requirements

• No licensure or certification required.

Professional Experience Requirements

• If a Bachelor's degree: Four (4) years of experience with IT systems and/or related operational experience.
• If an Associate's degree: Six (6) years of IT systems and/or related operational experience.
• If a High School diploma or GED: Eight (8) years of IT systems and/or related operational experience.

Knowledge/Skills/and Abilities Requirements

• Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: ISD Clinical Systems

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$41.45 - $59.58 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Remote

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.