Information Specialist III - Auditor's Office (Duluth) (Promotional) Duluth

Stlouiscountymn; Duluth (MN); Hybrid; USD 48,000 - 62,000; Full time

Job summary

The Auditor's Office in the Duluth Courthouse seeks an Information Specialist III to apply specialized departmental rules, methods, and operating precedents to perform customer service and records maintenance tasks. You will analyze and resolve operational issues, explain regulations, and extract and interpret information from various sources to process records and reports.

Position requires experienced judgment, communication of work-related decisions, and adherence to standard procedures.

Qualifications

• Permanent status as an Information Specialist II; OR three years as an Information Specialist I or an Office Assistant; OR five years full-time paid verifiable clerical experience.
• Demonstrated ability to operate personal computer-based systems.
• Proficiency in operating word processing software.
• Ability to type from clear copy at a rate of 40 w.p.m./net.

Skills

PC-based information systems

Word processing software

Typing 40 wpm

Education

Equivalent combination of education and/or experience

Job description

Are you a detailed person seeking a challenging yet rewarding role of applying specialized departmental work rules, methods, procedures and operating precedents to perform a variety of customer service and records maintenance functions? Continue advancing your career by joining the Auditor's Office in the Duluth Courthouse as an Information Specialist III. This position is part of the Civil Service Basic Unit Employees Collective Bargaining Agreement represented by Council 5 of AFSCME.

An employee in this class performs specialized information processing and customer service functions that require experienced judgment to analyze and resolve operational issues and respond appropriately to service demands of the work unit. Duties include explaining departmental regulations, policies and procedures and communicating work related judgments and decisions to customers; and extracting, analyzing and interpreting information from various sources to process records, reports, correspondence, data bases, etc., in accordance with standard procedures requiring the employee to exercise experienced judgment in problem solving and adapting procedures to address work situations. The work is performed under the direction of assigned supervisory staff. The work environment factors are general in nature and may vary depending on the specific position being filled.

CONSTANT: Near and midrange vision; visual accommodation; hear within 20 feet; grip; pinch and hand dexterity; and work inside. FREQUENT: Push/pull up to 15 pounds; lift and carry up to 10 pounds; far vision; bend neck; rotate neck; reach; sit; talk/speak; work alone, with, or around others. OCCASIONAL: Move about; reach above shoulder; rotate at waist while sitting or standing; stand; static neck position; stoop/bend; walk; right and left wrist turn; customer/public contact; clients with behavioral challenges; depth perception; field of vision; color vision; extended days; and drive.

MINIMUM QUALIFICATIONS (Pass/Fail):

• Permanent status as an Information Specialist II; OR three (3) years as an Information Specialist I or an Office Assistant; OR five (5) years full-time paid verifiable clerical experience; OR an equivalent combination or education and/or experience as determined by the Director of Human Resources.
• Demonstrated ability to operate personal computer-based systems.
• Proficiency, as defined by the Civil Service Commission, in operating word processing software.
• Ability to type from clear copy at a rate of 40 w.p.m./net.

RATING SYSTEM:

Supplemental Questions will be 100% of the scoring process:

• Points will be awarded based on the applicants answers to supplemental questions 15-18.
• Experience beyond ten years may be included on the application for purposes of meeting minimum qualifications or informing the hiring authority of your complete employment history.

TENTATIVE RECRUITMENT & SCREENING PROCESS SCHEDULE:

• September 16, 2026 - Applicant screening will begin
• Week of September 28, 2026 - Supplemental question scoring to be completed
• Week of October 12, 2026 - Interviews to be conducted

ESSENTIAL FUNCTIONS:

The essential functions for this position are listed under the "ILLUSTRATIVE EXAMPLES OF WORK" on the specification, available in the Human Resources Department or online at www.stlouiscountymn.gov/jobdescriptions.

VETERAN PREFERENCE:

• Veteran: DD214 noting character of service
• Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months.
• Spouse of Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months & marriage certificate. (Eligible only if Veteran is unable to qualify because of the disability).
• Spouse of Deceased Veteran: DD214, Marriage Certificate and Death Certificate.

Please refer to Minnesota Statute 197.455 for additional requirements.

PHYSICAL-MEDICAL STANDARDS:

Qualified applicants must be able to perform the essential functions of the position with or without reasonable accommodation. Applicants selected must meet the physical requirements for the position.

BACKGROUND CHECK:

Applicants selected for appointment to a position with St. Louis County may be subject to a background investigation.

PROBATIONARY PERIOD:

Appointees to the position must successfully complete a twelve-month probationary period prior to being certified for permanent employment.

NON-DISCRIMINATION:

St. Louis County is an equal opportunity and veteran-friendly employer.