Information Specialist III - Auditor's Office Duluth

Stlouiscountymn; Duluth (MN); Hybrid; USD 34,000 - 47,000; Full time

Job summary

The Auditor's Office in the Duluth Courthouse is hiring an Information Specialist III to support records maintenance and customer service.

Responsibilities include applying department rules and procedures, analyzing information from multiple sources, and communicating decisions to customers under established guidance.

This full-time role offers competitive pay, benefits, and work-life balance while working on site in Duluth, MN.

Qualifications

• Five (5) years full-time paid verifiable clerical experience.
• Proficiency, as defined by the Civil Service Commission, in operating word processing software.
• Ability to type from clear copy at a rate of 40 w.p.m./net.

Responsibilities

• Extract, analyze and interpret information from various sources to process records, reports, correspondence, data bases, etc., in accordance with standard procedures requiring experienced judgment.
• Explain departmental regulations, policies and procedures and communicate work related judgments and decisions to customers.
• Perform specialized information processing and customer service functions under supervision of assigned staff.

Job description

Are you a detailed person seeking a challenging yet rewarding role of applying specialized departmental work rules, methods, procedures and operating precedents to perform a variety of customer service and records maintenance functions? Are you also seeking competitive pay, a quality benefits package and work-life balance? The Auditor's Office in the Duluth Courthouse is hiring an Information Specialist III.

The salary range reflected above is the normal hiring range for 2026. The full salary range, including longevity pay, is $24.69 - $34.20 per hour.

This position is part of the Civil Service Basic Unit Employees Collective Bargaining Agreement represented by Council 5 of AFSCME.

St. Louis County does not participate in E-Verify. All employees must be continuously authorized to work in the United States, for St. Louis County, on a full-time basis. St. Louis County does not provide sponsorship for employment visas.

An employee in this class performs specialized information processing and customer service functions that require experienced judgment to analyze and resolve operational issues and respond appropriately to service demands of the work unit. Duties include explaining departmental regulations, policies and procedures and communicating work related judgments and decisions to customers; and extracting, analyzing and interpreting information from various sources to process records, reports, correspondence, data bases, etc., in accordance with standard procedures requiring the employee to exercise experienced judgment in problem solving and adapting procedures to address work situations. The work is performed under the direction of assigned supervisory staff.

Work Environment Factors

• CONSTANT: Near and midrange vision; visual accommodation; hear within 20 feet; grip; pinch and hand dexterity; and work inside.
• FREQUENT: Push/pull up to 15 pounds; lift and carry up to 10 pounds; far vision; bend neck; rotate neck; reach; sit; talk/speak; work alone, with, or around others.
• OCCASIONAL: Move about; reach above shoulder; rotate at waist while sitting or standing; stand; static neck position; stoop/bend; walk; right and left wrist turn; customer/public contact; clients with behavioral challenges; depth perception; field of vision; color vision; extended days; and drive.

Minimum Qualifications (Pass/Fail)

• Five (5) years full-time paid verifiable clerical experience; OR an equivalent combination or education and/or experience as determined by the Director of Human Resources.
• Demonstrated ability to operate personal computer-based systems.
• Proficiency, as defined by the Civil Service Commission, in operating word processing software.
• Ability to type from clear copy at a rate of 40 w.p.m./net.

Rating Systems

• Points will be awarded based on the applicants answers to supplemental questions 16-19.
• Experience beyond ten years may be included on the application for purposes of meeting minimum qualifications or informing the hiring authority of your complete employment history.

Tentative Recruitment & Screening Process Schedule

• September 16, 2026 - Applicant screening will begin
• Week of September 28, 2026 - Supplemental question scoring to be completed
• Week of October 12, 2026 - Interviews to be conducted

Please Note: When answering the supplemental questions on the website, the webpage may time out after 30 minutes. It's recommended you draft your answers in a separate document and copy/paste the answers into the application when you're finished writing. Failure to answer and save all of the questions on the "Supplemental Questions" page within 30 minutes may result in the deletion of your answers by the application system.

Essential Functions

The essential functions for this position are listed under the "ILLUSTRATIVE EXAMPLES OF WORK" on the specification, available in the Human Resources Department or online at www.stlouiscountymn.gov/jobdescriptions.

Veterans Preference

If you are eligible to apply for Veterans Preference, please attach to your application a copy of document(s) listed for the option that applies to you:

• Veteran: DD214 noting character of service.
• Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months.
• Spouse of Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months & marriage certificate. (Eligible only if Veteran is unable to qualify because of the disability.)
• Spouse of Deceased Veteran: DD214, Marriage Certificate and Death Certificate.

Please refer to Minnesota Statute 197.455 for additional requirements.

Physical-Medical Standards

Qualified applicants must be able to perform the essential functions of the position with or without reasonable accommodation. Applicants selected must meet the physical requirements for the position.

Drug Testing

Applicants selected for appointment must take and pass a drug test.

Background Check

Applicants selected for appointment to a position with St. Louis County are subject to a background investigation.

Employment Eligibility Verification

All new employees must submit documentation verifying identity and employment eligibility within three days of their first day of employment.

Probationary Period

Appointees to the position must successfully complete a twelve-month probationary period prior to being certified for permanent employment.

Non-Discrimination

St. Louis County is an equal opportunity and veteran-friendly employer.