Information Security Analyst (Remote)

First American; Ohio; Remote; USD 65,000 - 88,000; Full time

Job summary

An innovative firm in the mortgage servicing industry is seeking a dedicated Information Security Specialist. In this pivotal role, you'll be responsible for supporting the Information Security awareness program and ensuring the protection of information systems. Your expertise will drive solutions for security challenges, conduct risk assessments, and oversee projects that enhance compliance and security measures. This organization values diversity and fosters a supportive culture, making it a great place for individuals passionate about technology and security. Join a team that prioritizes innovation and collaboration in a rewarding environment.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

Paid Time Off

Sick Leave

Employee Stock Purchase Plan

Qualifications

• 3+ years of information security experience with a focus on compliance.
• Hands-on knowledge of various security technologies and networking.

Responsibilities

• Support Information Security awareness programs and protect systems.
• Conduct risk assessments and manage security issues across platforms.

Skills

Information Security

Networking

Intrusion Detection

VPN

Encryption Technologies

Communication Skills

Interpersonal Skills

Self-Motivation

Problem-Solving

Education

BS Degree in Computer Science

Equivalent Work Experience

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

CISCO Products

Firewall Technologies

Job description

Who We Are

ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity, and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

What We Do

Responsible for supporting the Information Security awareness program initiatives, including protecting information and information systems from unauthorized access, use, disclosure, disruption, modification, perusal, inspection, recording, or destruction.

What You'll Do

1. Participate in identifying business process requirements and related business/application solutions for specific needs.
2. Provide training and support directly to customers as needed.
3. Identify and research problems, prepare presentations, drive solutions, test, gain consensus, and implement solutions for defined business processes.
4. Create documentation of technical security requirements and functions.
5. Generate reports, analyze data, and report trends to management or business partners.
6. Oversee small to medium scale projects or phases of larger projects under general supervision.
7. Conduct risk assessments, interview internal and external customers to understand security and compliance requirements.
8. Support information systems development and advise on risks related to new or changing technologies.
9. Stay informed of industry advancements and incorporate new knowledge into daily activities.
10. Participate in evaluating and selecting new technologies.
11. Resolve security issues across various platforms including email, file transfer, multimedia, and teleconferencing.
12. Perform duties outside normal hours as needed based on business requirements.
13. Handle moderate scope problems, analyzing situations considering various factors.
14. Exercise judgment within established procedures to determine appropriate actions.
15. Follow department processes, recommend improvements, and ensure accuracy and sound judgment in work.
16. Establish and maintain effective working relationships within and between departments.

What You'll Bring

1. Generally requires a BS Degree in Computer Science, Information Technology, Telecommunications, Electrical Engineering, or equivalent work experience.
2. Minimum 3 years of information security experience.
3. At least 2 years of experience with networking, intrusion detection, VPN, PKI, Checkpoint and PIX firewalls, CISCO, NAC, identity management, and encryption technologies.
4. CISSP, GIAC, CCNA, CCNP preferred.
5. Hands-on knowledge of UNIX/AIX, Microsoft NT/2000, firewall design and implementation, router access list/packet filtering (CISCO), WANs, LANs, network protocols, and services like telnet, ftp, etc., intrusion detection systems, VPN, two-factor authentication.
6. Experience in implementing security technologies and processes, managing vendor relationships, and defining security strategy.
7. Strong communication, interpersonal skills, and self-motivation.
8. Ability to manage multiple tasks and respond quickly to problems.
9. Proficiency in Microsoft Word, Excel, and PowerPoint.

Salary Range: $65,550 - $87,375 Annually

This range is an estimate at the time of posting and pay depends on various factors including experience, skills, and location.

What We Offer

We embrace individuality, supporting diversity, equity, and inclusion as key to our success. Our culture encourages bringing your whole self to work. First American is an equal opportunity employer. We offer a comprehensive benefits package including medical, dental, vision, 401k, PTO, sick leave, and other benefits like an employee stock purchase plan.