Information Processing Clerk

System4 Facility Services Management; Brecksville (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

System4 Facility Services Management is seeking an Information Processing Clerk to support daily administrative and data management operations. You will accurately enter and verify records, maintain databases, and generate summaries for internal teams.

This role collaborates with operations, accounting, and customer service to ensure precise data flow, confidentiality, and timely responses. A high school diploma and attention to detail are essential, with 1–2 years of related experience

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 1–2 years of administrative or data processing experience preferred.
• Strong data entry skills with high level of accuracy.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Familiarity with CRM or database management systems is a plus.
• Excellent organizational and time-management skills.
• Strong written and verbal communication skills.
• Ability to handle confidential information with discretion.

Responsibilities

• Enter, update, and maintain data in databases and systems.
• Process incoming documents, contracts, invoices, and service reports.
• Verify information for accuracy and completeness.
• Organize and maintain digital and physical records.
• Generate reports and summaries for management.
• Respond to internal and external information requests promptly.
• Assist with compliance documentation and record retention.
• Coordinate with operations, accounting, and customer service for data flow.
• Identify discrepancies and escalate issues as needed.

Skills

Data entry accuracy

Attention to detail

Organizational skills

Time management

Communication

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office Suite

CRM / database familiarity

Job description

System4 Facility Services Management is seeking a detail-oriented and highly organized Information Processing Clerk to support daily administrative and data management operations. This role is responsible for accurately processing, verifying, and maintaining company records and information to ensure smooth internal operations and excellent service delivery to clients and franchise partners.

Key Responsibilities

• Accurately enter, update, and maintain data in company databases and systems
• Process incoming documents, contracts, invoices, and service reports
• Verify information for accuracy and completeness
• Organize and maintain digital and physical records
• Generate reports and summaries as requested by management
• Respond to internal and external information requests in a timely manner
• Assist with compliance documentation and record retention procedures
• Coordinate with operations, accounting, and customer service teams to ensure accurate data flow
• Identify discrepancies and elevate issues when necessary

Qualifications

• High school diploma or equivalent required; associate degree preferred
• 1–2 years of administrative or data processing experience preferred
• Strong data entry skills with high level of accuracy
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Familiarity with CRM or database management systems is a plus
• Excellent organizational and time-management skills
• Strong written and verbal communication skills
• Ability to handle confidential information with discretion

Core Competencies

• Attention to detail
• Analytical thinking
• Organizational skills
• Reliability and accountability
• Ability to multitask in a fast-paced environment
• Team-oriented mindset