Information Governance Records Analyst

Ice Miller LLP; Baltimore (MD); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Vision and Dental Insurance

401k with employer match

Life insurance

Job summary

Ice Miller LLP seeks an Information Governance (IG) Records Analyst to manage data lifecycle, enforce retention policies, and audit compliance across physical and electronic records. You will train staff and collaborate with IT and Legal to safeguard information and foster responsible information stewardship.

Responsibilities include coordinating retention/destruction, indexing files in 3E Records, and supporting the mobility team for imaging and disposition while delivering timely IM metrics

Qualifications

• Bachelor’s degree or 2–3 years in a professional services environment; law firm experience preferred.
• Experience in Information Management (IM) / Records strongly preferred.
• RIM/IG certification is a plus.
• 2–4 years of records and data management, ideally in a law firm or professional services setting.
• Proficiency with Word, Excel, PowerPoint, Outlook, and Power Apps.

Responsibilities

• Support IG program as an integral member and ensure compliance with data protection requirements.
• Assist attorneys and administrative teams with client and firm information per standards.
• Coordinate intake, classification, retention, and destruction of records (physical/electronic).
• Index onsite files and reflect in the firm’s 3E Records system.
• Provide metrics and reporting on IM activities and projects.

Skills

Information governance

Records management

Attention to detail

Communication skills

Travel willingness

Education

Bachelor’s degree

Certification: CPI or similar

Tools

Microsoft Office

Power Apps

Job description

Job Summary

Information Governance (IG) Records Analyst plays a critical role in managing an organization’s data throughout its entire lifecycle. This includes ensuring the compliance, security, accessibility, and integrity of both physical and electronic records. Analysts enforce retention and disposition policies, oversee data management practices, conduct audits to verify compliance, and collaborate closely with IT and Legal teams to safeguard sensitive information. They also train staff on IG best practices, helping to build a culture of responsible information stewardship.

Salary

Salary in the range of $65,000 - $90,000 dependent on location and experience level.

Duties & Responsibilities

• Serve as an integral member of the Information Governance (IG) program.
• Support attorneys and administrative teams in managing client and firm information in accordance with firm standards and established processes.
• Coordinate the intake, classification, retention, and destruction of physical and electronic records.
• Ensure compliance with regulatory, legal, and organizational data protection requirements.
• Demonstrate strong attention to detail and a commitment to exceptional customer service.
• Assist IG Operations teams in implementing Information Management (IM) standards and procedures.
• Support onboarding and offboarding activities, including processing client requests for information transfers.
• Ensure all onsite files are properly indexed and accurately reflected within the firm’s 3E Records system.
• Partner with Ice Miller’s mobility team to process physical information into and out of assigned office(s), including preparation for imaging and disposition.
• Assist the Retention/Disposition team in processing physical and electronic information eligible for destruction.
• Collect and prepare all physical materials identified for destruction.
• Provide required metrics and reporting on IM activities and projects for assigned office(s).
• Support firmwide IM training initiatives for office personnel.
• Help with automating complex spreadsheets based on workload, including cleaning and reformatting data.
• Work independently or collaboratively as part of a team, depending on project needs.

Requirements

• Bachelor’s degree or two to three years of experience in a professional services environment; law firm experience preferred.
• Experience in Information Management (IM) / Records strongly preferred.
• RIM or Information Governance–related certification (e.g., Certified Information Professional) is a plus.
• Two to four years of records and data management experience, ideally within a law firm or professional services setting.
• High proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, and Power Apps.
• Ability to work independently and collaboratively with colleagues at all levels across multiple offices.
• Working knowledge of records retention guidelines and information governance technologies that support retention and disposition workflows.
• Familiarity with file transfer policies and processes for sending and receiving electronic files.
• Effective communication skills and exceptional attention to detail.
• Willingness to travel between offices as needed.

Other Requirements

The requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment Operated

This position requires extensive use of a computer and telephone. This position also requires the use of printing, copying, faxing and scanning equipment.

Physical Requirements

While performing the duties of this job, the employee is occasionally required to sit; stand; talk; see; and hear. The employee must occasionally lift and/'or move up to thirty pounds.

Mental Requirements

Ability to communicate effectively, verbally and in writing, with a diverse group of people.

Work Environment

While performing the duties of this job, the employee may be exposed to weather conditions while traveling. The noise level in the work environment is usually moderate.

The above statements are intended to describe the general nature and level of work being performed in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Benefits

Benefits provided include: Paid time off, Health insurance, Vision and Dental Insurance, 401k (with an employer match), life insurance, and many others. Please reach out for a comprehensive list of benefits provided.

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. To succeed, we take great pride in a culture where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform to their highest potential.

Candidates must have permanent authorization to work in the United States.

Ice Miller LLP is an Equal Opportunity Employer.