Information and Data Coordinator

Commonwealth of Massachusetts; Boston (MA); On-site; USD 81,000 - 119,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Commonwealth of Massachusetts' Department of Environmental Protection is seeking an Information and Data Coordinator to support IT projects and environmental compliance and enforcement data. This role collaborates with data managers to identify bugs, provide user training, QA/QC data, and generate reports for EPA and MassDEP senior staff.

You will help replace legacy applications, document requirements, and coordinate enforcement policy changes with EEA IT.

Qualifications

• Experience supporting applications in production including bug reporting and user issue testing.
• Ability to document system scope, user stories, and testing activities.
• Experience creating SOPs, training materials, and user guides.
• Strong communication and collaboration across staff levels.

Responsibilities

• Support IT projects and data analysis to improve enforcement and compliance data systems.
• Provide training and update user guides for system users.
• Perform QA/QC reviews and inform staff training or documentation needs.
• Analyze data and produce reports for EPA and MassDEP or public requests.
• Coordinate changes to enforcement data definitions and tracker as needed.

Skills

Data analysis

QA/QC

Training and support

Documentation

Communication

Project coordination

User requirements gathering

SOPs creation

Education

Bachelor's degree in environmental science or related field

Tools

Microsoft Office Suite

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Information and Data Coordinator (260005MZ)

Job Description

Information and Data Coordinator - (260005MZ)

Description

Who We Are:

The Executive Office of Energy and Environmental Affairs (EEA) seeks to protect, preserve, and enhance Massachusetts’ environmental resources and create a clean energy future for all residents. Through the stewardship of open spaces, the protection of environmental resources, and the advancement of clean energy, EEA works tirelessly to make Massachusetts a wonderful place to live, work, and raise a family. Our commitment to environmental justice ensures that every resident, regardless of background or location, can live in a safe, clean environment and shares equally in the benefits of the clean energy transition.

The Massachusetts Department of Environmental Protection (MassDEP) is the state agency responsible for ensuring clean air, land, and water. Our work impacts every aspect of people's lives and is critical to the health and wellbeing of our residents and visitors. MassDEP is the lead agency for safe management of toxic and hazardous materials, promotion of waste reduction and recycling, preservation of the state's wetlands and coastal resources, air quality monitoring and pollution reduction, and so much more.

Who We Are as an Employer:

At EEA, we create meaningful, inclusive opportunities that empower our employees to make a real difference in shaping the environmental future of Massachusetts. We foster a workplace culture where diversity is valued, innovation is encouraged, and collaboration thrives. Our employees play a vital role in advancing sustainability, environmental justice, and clean energy solutions, ensuring a positive and lasting impact on Massachusetts and its residents.

Description:

MassDEP is seeking a detail-oriented and innovative individual skilled in IT project support and environmental compliance and enforcement data to join the Enterprise Information Office (EIO). This position will support MassDEP’s efforts to manage and support IT projects and data analysis/management that improve MassDEP’s ability to use data and IT systems in an effective manner to protect public and environmental health.

Duties include, but are not limited to, the following:

Collaborate with compliance and enforcement program data managers and staff to identify and prioritize bugs and enhancement opportunities for enterprise/program data systems including systems determined critical to compliance and enforcement ("C&E") efforts in the agency.

Provide training and support to bureau and program users of the systems including updating as needed the application users guides and other documents to assist staff in using applications.

Perform periodic QA/QC review of the data. Use results to inform the need for additional staff training, more documentation, or enhancements to systems and work with the bureau, program, and regional C&E coordinators to address data quality or data completeness issues.

Analyze data and produce reports as needed for EPA, MassDEP Senior Staff, or for public information requests.

Work with bureau Compliance and Enforcement coordinators to identify program needs and implement needed changes to Enforcement/Inspection/Correspondence activity types and details to support the reporting needs of the bureaus and MassDEP.

Administrator of the Enforcement Response Guidance including all associated documents and policies including facilitation of communication with MassDEP enforcement leads and OGC to make sure the Enforcement Response Guidance (ERG) contains current policy changes or additions as needed.

Coordinate needed revisions to C&E Definitions document to reflect changes in bureau enforcement policy and C&E Tracker.

Review Enforcement Response Guidance and internal policy changes for any potential impacts enterprise/program application to coordinate adjusting/modifying as necessary to support agency.

Assist in projects to replace legacy applications by investigating and documenting gaps and overlap between legacy systems and current MassDEP Compliance and Enforcement data tracking.

Assist with investigating ways to support intra-agency coordination, oversight, and decision-making regarding enforcement policy and how changes impact enforcement and compliance data systems and how best to communicate those data system changes to staff and EEA IT.

Participate as needed in MassDEP’s Environmental Justice initiatives by investigating and sharing opinions on how C&E systems to help facilitate/implement the EJ goals of the Department and how proposals may impact those same systems.

Participate in internal and external meetings, training, and coordination with headquarters and other regional offices.

Preferred Qualifications:

Demonstrated experience with supporting applications in production including reporting/testing of user issues, assisting managers with prioritization determinations for IT resources to address application bugs/enhancements.

Experience supporting software development life cycle including documenting project scope, user stories, system documentation, user testing and implementation activities.

Experience in facilitating discussions with all levels of staff to document system business requirements and data reporting/analytics needs.

Experience with providing support and training to users of newly deployed and existing systems including creation of SOPs, training videos, and written training manuals.

Excellent capabilities with the Microsoft Office Suite including Word, Excel and Outlook.

Excellent problem-solving abilities.

Excellent oral and written communication skills.

Experience with developing solutions employing user centric design.

Knowledge of data standards and metadata.

Ability to learn and understand environmental regulations and management.

Ability to learn and understand the terminology and standard abbreviations used in environmental science and public health.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) four years of full-time, or equivalent part-time, technical or professional experience in the field of environmental science, biology, chemistry, earth science, environmental health, meteorology, natural science, toxicology or public health, of which (B) at least two years must have been in a professional capacity, or (C) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. An Associate's degree with a major in the field of environmental science, biology, chemistry, earth science, environmental health, meteorology, . natural science, toxicology or public health may be substituted for a maximum of one year of the required (A) experience.*

II. A Bachelor's degree with a major in the field of environmental science, biology, chemistry, earth science, environmental health, meteorology, natural science, toxicology or public health may be substituted for a maximum of two years of the required (A) experience.*

III. A Graduate degree with a major in the field of environmental science, biology, chemistry, earth science, environmental health, meteorology, natural science, toxicology or public health may be substituted for a maximum of three years of the required (A) experience and one year of the required (B) experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

NOTE: Educational substitutions will only be permitted for a maximum of one year of the required (B) experience.

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

An Equal Opportunity / Affinnative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Primary Location

Job

Job

Science

Agency

Department of Environmental Protection

Schedule

Full-time

Shift

Day

Job Posting

Aug 18, 2026, 1:00:43 PM

Number of Openings

1

Salary

81,059.16 - 118,661.14 Yearly

If you have Diversity, Affinnative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Chris Mendez / [e-mail] - 6178727730

Bargaining Unit : 09-MOSES - Engineers/Scientists

Confidential : No

Potentially Eligible for a Hybrid Work Schedule : Yes