Information & Analysis Lead for Disaster Response

Global Support and Development; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Vacation days

Sick leave

Military pay

Medical/dental/vision

Life/AD&D

Retirement match

529 match

Paid holidays

Job summary

Global Support and Development in Charlotte, NC is seeking an Internal Information Manager to lead information strategy and analytics for disaster response operations. The role is on site, with up to 35% travel to partner hubs and humanitarian missions.

You will supervise an analytics team, ensure data quality, and drive decision‑making with timely dashboards, briefs, and reports. Strong leadership and crisis data experience are essential.

Qualifications

• Five or more years of management experience in data analysis and information management.
• Three or more years experience operating in data analysis and information management, preferably in an international context.
• Proven experience developing programs and teams.

Responsibilities

• Lead the development, implementation, and evolution of GSD's internal information management strategy and roadmap.
• Analyze information and communication channels to remove bottlenecks and improve cross‑department data flow.
• Drive structured problem solving and synthesize complex data to support fast decisions in disaster contexts.
• Develop and track internal project plans and team targets aligned with strategy and budget.
• Manage and improve internal data systems, databases, and collaboration platforms to ensure data integrity.
• Ensure SME/analyst outputs feed directly into decision‑making products.
• Train staff on Information Sharing Protocols to protect data and ensure compliance.
• Lead rapid assessments from planning to dissemination during response.
• Oversee production of internal situational reports, dashboards, and threat updates.

Skills

Data analysis

Information management

Team leadership

Crisis response

Written/verbal communication

Stakeholder collaboration

English fluency

Education

Bachelor's degree

Master's preferred

Equivalent experience

Job description

Global Support and Development in Charlotte, NC is seeking an Internal Information Manager to lead information strategy and analytics for disaster response operations. The role is on site, with up to 35% travel to partner hubs and humanitarian missions.

You will supervise an analytics team, ensure data quality, and drive decision‑making with timely dashboards, briefs, and reports. Strong leadership and crisis data experience are essential.