Information Aide

University Of Rhode Island; Kingston, Northern (RI, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

The University of Rhode Island in Kingston, RI invites applications for a full-time Aide (Union ESP-URI/NEARI). The position is 35 hours per week, calendar year, with typical hours 8:30 AM to 4:30 PM, Monday through Friday.

The successful candidate will assist with information services, research, and referral/resource maintenance, interact with the public, and perform clerical tasks. A high school diploma and experience in a customer-facing role are preferred; state benefits apply.

Qualifications

• A working knowledge of state government not required.
• General office practices and client interaction experience helpful.

Responsibilities

• Provide broad information services through assessing client needs and referring to resources.
• Interact with the public and staff, perform clerical tasks, and maintain records.

Job description

80 Lower College Road, Kingston, RI 02881

Please see Special Instructions for more details.

Full-Time, 35 hrs., Calendar Year
A generous benefits package including a tuition waiver for CCRI, RIC, and URI for the successful candidate, spouse, and dependents (if applicable) based on current education. paid time off, paid state holidays, and a mandatory retirement plan are also available in addition to many other types of benefits.
To learn more about the benefits package, please visit:
https://www.exploreemployeebenefits.ri.gov/
URI is unwavering in its commitment to equal opportunity, community, equity, and diversity. In furtherance of its mission to serve and support all learners as the state’s public flagship university, URI continues to expand efforts to recruit and retain a broadly representative workforce as well as to regularly evaluate the effectiveness of those efforts.
All employment decisions, including hiring, are made without regard to protected status. Qualified individuals with disabilities may request a reasonable accommodation by contacting the URI benefits office at 401-874-2416. For TTY assistance, contact R.I. Relay Services at 711.
For positions covered by a collective bargaining agreement, the search process may be subject to applicable bargaining unit procedures.
The successful candidate will be subject to a pre-employment criminal background report paid for by the University.

Position Information

Posting Number

Posting Number CS02308

Job Title

Job Title Information Aide

Position Number

Position Number 5199

Pay Grade Level

Grade 315

Position Type

Union

Union ESP-URI/NEARI (Educational Support Professionals)

Status

Status Calendar Year, Full-time, Permanent

Department Information

Department

Department Dean Arts & Sciences

Contact(s)

Jenna Visinho
Specialist, Talent Acquisition
Office of Human Resources
80 Lower College Road
Kingston, RI 02881

Duties and Responsibilities

GENERAL STATEMENT OF DUTIES : To independently provide a broad spectrum of substantive, authoritative and technical information through assessment of client/customer needs, research/analysis and resource evaluation; and to do related work as required.

SUPERVISION RECEIVED : Works under the general supervision of a superior with latitude for the exercise of independent judgment; work is periodically reviewed for satisfactory performance and conformance with instructions, guidelines and final objectives.

SUPERVISION EXERCISED : May supervise assigned staff.

ILLUSTRATIVE EXAMPLES OF WORK PERFORMED :
To independently provide a broad spectrum of substantive, authoritative, and technical informational services through assessment of client/customer needs, research/analysis and resource evaluation.
On an ongoing basis, and as the primary work assignment, to interact with clients, customers, officials, the general public, and employees in providing informational services.
To make initial determinations of information required and provide appropriate referral and/or resources or services available.
To collect, interpret, organize and/or prepare data for the purpose of complying with informational requests.
To maintain currency of relevant information and resources available directly related to the function of the unit or the services provided.
As required, to perform a variety of generic clerical tasks including typing, filing, record keeping, money and fee collection, etc.
To do related work as required.

Required Qualifications

REQUIRED QUALIFICATIONS FOR APPOINTMENT :

KNOWLEDGE , SKILLS AND CAPACITIES : A working knowledge of state government, and assigned services and programs; a working knowledge of general office practices; the ability to perform duties in the areas of information research and analysis, client/customer information assessment, referral and material distribution and resource maintenance and preparation; the ability to perform keyboard functions with reasonable speed and accuracy; the ability to perform routine clerical tasks; the ability to establish and maintain effective working relationships with clients, customers, superiors and the public; and related capacities and abilities.

EDUCATION AND EXPERIENCE :

EDUCATION : Such as may have been gained through graduation from a senior high school; and

EXPERIENCE : Such as may have been gained through some employment in a responsible clerical position which involved dealing with the public, customers or clients.

OR: any combination of education and experience that shall be substantially equivalent to the above education and experience.

Preferred Qualifications

Environmental Conditions

This position is not substantially exposed to adverse environmental conditions

Work Hours

8:30 AM TO 4:30 PM — Monday through Friday
Days Off: Saturday & Sunday

Posting Date

Posting Date 09/09/2026

Closing Date

Closing Date 09/18/2026

Special Instructions to Applicants

Full-Time, 35 hrs., Calendar Year
A generous benefits package including a tuition waiver for CCRI , RIC , and URI for the successful candidate, spouse, and dependents (if applicable) based on current education. paid time off, paid state holidays, and a mandatory retirement plan are also available in addition to many other types of benefits.
To learn more about the benefits package, please visit:
https://www.exploreemployeebenefits.ri.gov/
URI is unwavering in its commitment to equal opportunity, community, equity, and diversity. In furtherance of its mission to serve and support all learners as the state’s public flagship university, URI continues to expand efforts to recruit and retain a broadly representative workforce as well as to regularly evaluate the effectiveness of those efforts.
All employment decisions, including hiring, are made without regard to protected status. Qualified individuals with disabilities may request a reasonable accommodation by contacting the URI benefits office at 401-874-2416. For TTY assistance, contact R.I. Relay Services at 711.
For positions covered by a collective bargaining agreement, the search process may be subject to applicable bargaining unit procedures.
The successful candidate will be subject to a pre-employment criminal background report paid for by the University.

Required fields are indicated with an asterisk (*).

• Have you gained experience through employment in a RESPONSIBLE CLERICAL POSITION WHICH INVOLVED DEALING WITH THE PUBLIC, CUSTOMERS, OR CLIENTS?
  • Yes
  • No
• Have you graduated from a senior high school or possess a GED?
  • Yes
  • No
• Are you currently a State employee WITHIN ESP-URI/NEARI?
  • Yes
  • No