Info Services Advisor

Illinois; Arlington Heights (IL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Two weeks vacation

IMRF pension plan

7 paid holidays

Job summary

Arlington Heights Memorial Library in Cook County is seeking an Info Services assistant who loves books and helping customers. You will recommend titles and assist with in-person, online chat, and other services for customers of all ages and cultures.

Responsibilities include facilitating book discussions, writing staff reviews, curating displays, developing reading lists, and maintaining online resources; 23 hours per week with mornings, afternoons, evenings, and every 4th weekend.

Qualifications

• Positive and friendly customer service attitude aligned with Our Culture and IDEA.
• Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Proven track record of collaborating in a team environment.
• Strong knowledge of popular fiction and nonfiction authors and titles; ability to make recommendations.
• Experience facilitating meetings, group discussions, public speaking or presentations.

Responsibilities

• Facilitate book discussions.
• Write staff reviews.
• Curate displays.
• Develop reading lists.
• Maintain online resources.

Skills

Positive attitude

Organizational skills

Team collaboration

Books & media knowledge

Public speaking

Customer service

Education

Bachelor's degree or equivalent experience

Job description

Do you love talking about the latest best-seller books? Do you like tracking down information? Are you someone who enjoys approaching customers of all ages and cultures and connecting them with their information needs and interests?

Our Info Services team has an opportunity for an avid reader, with a broad knowledge of books, music, and movies, to make recommendations for library customers. This position involves extensive interaction with the public, to provide customers access to the full range of library services via in-person, online chat, and other modes of delivery.

Additionaladvisor responsibilitiesincludefacilitating book discussions, writing staff reviews, curating displays, developing reading lists and maintaining online resources.

Requirements & Skills

• Positive and friendly customer services attitude in alignment with Our Culture and IDEA .
• Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Proven track record of collaborating in a team environment.
• Strong knowledge of popular fiction and nonfiction authors & titles; ability to make recommendations for library customers.
• Experience facilitating meetings, group discussions, public speaking or making presentations.

Education: Bachelor's degree or equivalent experience.

Hours and Scheduling: 23 hours per week; schedule includes mornings, afternoons, evenings and every 4th weekend.

Benefits: Benefits include two weeks of vacation, sick time, personal time, 7 paid holidays, participation in Illinois Municipal Retirement Fund (IMRF) pension plan, availability of Roth/457savings plan and other optional benefits such as pet insurance &

Arlington Heights Memorial Library, Cook County

Hours

23 hours per week; schedule includes mornings, afternoons, evenings and every 4th weekend.