Inflight Experience Intern — Data, Product & Testing

United Airlines; Chicago (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Flight privileges

Paid holidays

Paid time off

Job summary

United Airlines is offering an internship as an Intern, Business Analyst within the Onboard Digital Experience team. You will support data analytics initiatives, contribute to product development, and assist with on-ground and inflight testing across the onboard digital ecosystem.

You will collaborate with product, data, engineering, and operations stakeholders, with periodic travel for testing and validation.

Qualifications

• Pursuing undergraduate or graduate studies in a relevant field.
• Strong analytical and problem-solving abilities.
• Willingness to travel and participate in in-flight testing activities.

Responsibilities

• Partner with Data Analytics on platform performance reports and dashboards to track KPIs.
• Support data infrastructure integration by documenting decisions and action items and following up with owners.
• Assist with product requirements, documentation, and cross-team communication.

Skills

Data analytics

Communication

Problem-solving

Travel willingness

Cross-functional teamwork

Education

Pursuing degree in Business/Data Analytics/IS/Engineering/PM

Tools

Data visualization tools

Wireframing tools

Documentation platforms

Job description

United Airlines is offering an internship as an Intern, Business Analyst within the Onboard Digital Experience team. You will support data analytics initiatives, contribute to product development, and assist with on-ground and inflight testing across the onboard digital ecosystem.

You will collaborate with product, data, engineering, and operations stakeholders, with periodic travel for testing and validation.