Inflight Base Supervisor: Lead Flight Attendants & On-Time Ops

Socket.dev; Fletcher (NC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Profit Sharing

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Flight Benefits

401K with employer match

Tuition Reimbursement

Employee Assistance Program

Job summary

Allegiant Air is seeking an Inflight Base Supervisor to lead Flight Attendants at the assigned base. You will oversee day-to-day operations, coach staff, manage performance, and ensure safety, regulatory compliance, and excellent customer service.

You will conduct investigations, handle grievances, participate in hiring and terminations, schedule irregular operations coverage, and drive on-time performance through collaboration with cross-functional teams.

Qualifications

• Associate's Degree in related field or equivalent experience.
• Minimum one year of experience as a flight attendant.
• Minimum two years of experience managing people.
• Minimum one year of experience managing in a union environment.
• Must pass Allegiant Flight Attendant Training and maintain currency.

Responsibilities

• Lead initiatives to achieve on-time performance goals set for the base/region.
• Execute daily, weekly, and monthly operational plans and respond to irregular operations as needed.
• Work flexible hours and be available during evenings, weekends, and holidays to handle irregular operations and flight interruptions.
• Coach and develop flight attendants to reach and exceed expected performance levels.
• Conduct fact-finding and investigation meetings. Accountable to timely and accurate grievance processes.
• Hire and terminate Flight Attendants.
• Promotion of safety and compliance with all regulatory and Company requirements.
• Knowledgeable of key base and department metrics and performance indicators and the department’s performance relative to them.
• Conduct delay investigations and collaborate with other departments to improve on‑time performance.
• Perform Flight Attendants ramp checks and observation flights as required.
• Communicate customer experience metrics to the Flight Attendants while supporting initiatives to improve them.
• Interpret contract language as it pertains to day‑to‑day operations.
• Maintain accurate employment files of Flight Attendants.

Skills

Flight Attendant Experience

People Management

Union Experience

FAR Knowledge

Education

Associate's Degree

Tools

Microsoft Office

Job description

Allegiant Air is seeking an Inflight Base Supervisor to lead Flight Attendants at the assigned base. You will oversee day-to-day operations, coach staff, manage performance, and ensure safety, regulatory compliance, and excellent customer service.

You will conduct investigations, handle grievances, participate in hiring and terminations, schedule irregular operations coverage, and drive on-time performance through collaboration with cross-functional teams.