INFINITI PARTS MANAGER

Hanna Infiniti of Wilmington; Wilmington (NC); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunity

Benefits package

Growth opportunities

Luxury-brand environment

Job summary

Hanna Infiniti of Wilmington is seeking an experienced Automotive Parts Manager to lead the Parts Department at our INFINITI dealership in Wilmington, NC.

You will drive parts sales and gross profit, maintain inventory controls, support technician productivity, and develop wholesale business while delivering service aligned with a luxury brand.

The role requires hands-on leadership, strong analytical skills, and the ability to collaborate with service teams and external partners.

Qualifications

• Experience as Parts Manager or Assistant Parts Manager.
• INFINITI or Nissan dealership experience.
• Dealertrack DMS experience.
• NNAnet experience.
• Experience with INFINITI/Nissan parts ordering, returns, programs.
• Strong inventory-management and inventory-control skills.
• Understanding of parts sales, gross profit, pricing.
• Experience managing aging and obsolete inventory.
• Experience developing and maintaining wholesale parts business.
• Strong leadership, accountability, and employee-development skills.
• Ability to analyze Dealertrack reports and use department data to improve performance.
• Ability to work effectively with technicians, service advisors, management, vendors, and customers.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage all daily operations of the INFINITI Parts Department.
• Lead, train, develop, and hold Parts Department employees accountable.
• Manage OEM parts inventory and stocking levels.
• Monitor and improve parts sales and gross profit.
• Maintain a strong fill rate and level of service.
• Reduce aging, obsolete, and non-moving inventory.
• Maintain accurate inventory and conduct regular cycle counts.
• Manage special orders, returns, cores, warranty parts, and manufacturer returns.
• Ensure technicians receive the correct parts quickly to minimize shop downtime.
• Work closely with the Service Manager and Fixed Operations Director.
• Develop and grow retail and wholesale parts business.
• Build relationships with independent repair facilities, collision centers, and wholesale customers.
• Monitor pricing, margins, discounts, and department expenses.
• Maintain processes for receiving stocking, invoicing, and inventory adjustments.
• Review department KPIs and develop action plans when goals are not being achieved.

Skills

Parts leadership

Inventory control

Dealertrack DMS

NNAnet experience

Team development

Sales growth

Tools

Dealertrack DMS

NNAnet

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

INFINITI PARTS MANAGER

FullTime Infiniti of Wilmington - Wilmington, NC, Wilmington, NC, US

2 days ago Requisition ID: 1180

Salary Range: $45,000.00 To $75,000.00 Annually

Infiniti of Wilmington- Hanna Imports of Wilmington

We are seeking an experienced and driven Automotive Parts Manager to lead the Parts Department at our INFINITI dealership.

We are looking for a hands-on leader who can grow parts sales and gross profit, maintain strong inventory controls, support technician productivity, develop wholesale business, and deliver the level of service expected from a luxury automotive brand.

Responsibilities

• Manage all daily operations of the INFINITI Parts Department
• Lead, train, develop, and hold Parts Department employees accountable
• Manage OEM parts inventory and maintain appropriate stocking levels
• Monitor and improve parts sales and gross profit
• Maintain a strong parts fill rate and level of service
• Reduce aging, obsolete, and non-moving inventory
• Maintain accurate inventory and conduct regular cycle counts
• Manage special orders, returns, cores, warranty parts, and manufacturer returns
• Ensure technicians receive the correct parts quickly to minimize shop downtime
• Work closely with the Service Manager and Fixed Operations Director
• Develop and grow retail and wholesale parts business
• Build relationships with independent repair facilities, collision centers, and wholesale customers
• Monitor pricing, margins, discounts, and department expenses
• Maintain strong processes for receiving stocking, invoicing, and inventory adjustments
• Review department KPIs and develop action plans when goals are not being achieved
• Maintain compliance with INFINITI/Nissan policies, programs, and manufacturer standards
• Utilize Dealertrack DMS and NNAnet for daily department operations, reporting, inventory management, parts ordering, and manufacturer programs

Qualifications & Experience

The ideal candidate will have:

• Parts Manager or Assistant Parts Manager experience strongly preferred
• INFINITI or Nissan dealership experience strongly preferred
• Dealertrack DMS experience required
• NNAnet experience strongly preferred
• Experience with INFINITI/Nissan parts ordering, returns, programs, and manufacturer processes
• Strong inventory-management and inventory-control skills
• Understanding of parts sales, gross profit, pricing, and departmental financial performance
• Experience managing aging and obsolete inventory
• Experience developing and maintaining wholesale parts business
• Strong leadership, accountability, and employee-development skills
• Ability to analyze Dealertrack reports and use department data to improve performance
• Ability to work effectively with technicians, service advisors, management, vendors, and customers
• Strong organizational skills and attention to detail

What Success Looks Like

Our Parts Manager will be expected to drive measurable improvement in:

Parts Sales | Gross Profit | Fill Rate | Inventory Accuracy | Inventory Aging | Obsolescence | Wholesale Growth | Technician Support | Customer Satisfaction

We are looking for someone who takes ownership of the department, understands the numbers, holds their team accountable, and has a clear plan for improving performance.

What We Offer

• Competitive Parts Manager compensation
• Performance-based bonus opportunity
• Benefits package
• Support from Fixed Operations leadership
• Opportunity to grow retail and wholesale parts business
• Professional luxury-brand working environment
• Long-term career opportunity for a proven performer

Hanna Imports is an Equal Opportunity Employer.