Infant Care Product Representative - Detroit

Fisher Paykel Healthcare; Detroit (MI); On-site; USD 120,000 - 135,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Employee Stock Purchase Plan

Parental Leave

Job summary

Fisher & Paykel Healthcare in Detroit seeks an Infant Care Product Representative to support hospital market sales for Infant Care products. You will work with Dealers and Respiratory Sales Representatives to drive clinical practice changes and product adoption in NICUs, PICUs, and EDs.

Ideal candidates have 3–5 years of sales or clinical hospital experience, a bachelor's in business/marketing, and strong Excel skills. Travel up to 75% with a focus on field-based customer engagement.

Qualifications

• 3–5 years of proven sales experience (medical device experience a plus).
• Bachelor's degree in business, marketing, or equivalent job experience preferred.
• Strong communication skills, both written and oral, presentation and computer skills, including Excel pivot tables.

Responsibilities

• Partner with Dealers and Respiratory Sales Representatives to support the sales process, including joint customer presentations, product evaluations, and negotiations.
• Coach teams on strategy with stakeholders to change clinical practice and adopt therapies per clinical evidence.
• Engage in prospect identification, market penetration, and market-sizing activities to support Channel Manager, Dealers, and RSRs.
• Collaborate with the Sales Manager to set short-term and long-term goals and manage priorities.
• Keep track of activities, notes, and appointments through mobile CRM.

Skills

Sales experience

Communication skills

Excel pivot tables

Microsoft Project

Education

Bachelor's degree in business/marketing

Tools

Excel

Pivot tables

Microsoft Project

Job description

At Fisher & Paykel Healthcare, our dedication unites us in a shared mission to improve patient care and outcomes through world-leading healthcare solutions. We call this commitment Care by Design.

Our journey began in New Zealand over five decades ago when a visionary doctor and two ingenious engineers pioneered a new approach to respiratory health. Today, we are a leading designer, manufacturer, and marketer of products and systems for acute and chronic respiratory care, anesthesia, and the treatment of obstructive sleep apnea. Our innovative products touch the lives of millions of patients annually while operating in over 120 countries worldwide.

We seek individuals who are passionate about having a lasting, positive impact. We value individuals who prioritize enduring relationships and creative thinking and who are driven to make a difference.

In return, we will support your personal and professional growth with our inclusive work environment, built on a foundation of care and collaboration. Together, we form a team of compassionate individuals dedicated to purposeful work.

Care to join us and make a real impact?

Job Title

Infant Care Product Representative – Detroit

Job Overview

The Infant Care Product Representative reporting to the Infant Care Regional Manager as part of the Respiratory and Acute Care team, will support the marketing and sales activities for all Infant Care products in the hospital market through our independent Infant Care Dealer network and direct sales force of Respiratory Sales Representatives in the US. This role involves calling on NICU’s, PICU’s, and ED’s, meeting with key decision makers (Physicians, Respiratory Therapists, Nurses) within those departments to drive clinical practice change.

Candidates will ideally live in the Detroit Metropolitan area.

Primary Responsibilities Include

Field support

• Partner with Dealers and Respiratory Sales Representatives (RSR’s) to support the sales process, including joint customer presentations, product evaluations, and sales negotiations.
• Coach teams on strategy with customers' multiple stakeholders to change clinical practice and adopt therapies appropriately according to clinical evidence.
• Foster engagement and teamwork among the Dealer Network and RSRs to align their approaches through the activities mentioned herein.
• Engage in prospect identification, market penetration, and market-sizing activities for each product to support Channel Manager, Dealers, and RSR’s.
• Collaborate with the Sales Manager to set short-term and long-term goals and manage priorities.
• Keep track of activities, notes, and appointments through mobile CRM.

Clinical and technical expertise

• Maintain high technical and clinical knowledge related to the core Infant Care products and the Infant Care Continuum.
• Ensure that Dealers and RSR’s have technical expertise enabling them to sell products effectively, including providing promotional materials, tools, product training, and relevant clinical papers.

Other Responsibilities include

• Attend Trade Shows and Clinical Symposiums
• May be asked to present at Symposiums on an as-needed basis
• Provide field support for New Product Launches
• Work with the Training Manager to ensure that RSR’s and dealers are correctly trained on therapies, clinical research, products, features, and benefits through New Hire, Advanced, Regional, and National Sales Meeting training.
• Advise content updates and additions to regularly scheduled training
• Achieve assigned territory budget
• Other duties as assigned

Experience Required

• 3-5 years of proven sales experience (medical device experience a plus), OR 3-5 years of clinical experience in a hospital environment (NICU, PICU experience a plus).
• Bachelor's degree in business, marketing, or equivalent job experience preferred
• Strong communication skills, both written and oral, presentation and computer skills, including the use of Excel pivot tables (familiarity with Microsoft Project preferred, but not required)
• Up to 75% of time spent in the field with dealers and customers

Salary Range

The anticipated salary range for on target earnings (base plus bonus) for candidates is $120,000 to $135,000. The final salary offered to a successful candidate will depend on several factors, including, but not limited to, the type and length of experience within the job, the type and length of experience within the industry, education, etc. Fisher & Paykel Healthcare is a multi-state employer, and this salary range may not reflect positions in other states.

In return, we will offer you an opportunity to work as part of a dedicated and energetic team at a company with a fantastic culture of commitment to our employees and customers. You'll have an opportunity to participate in a comprehensive benefits package that offers medical, dental, vision, life insurance, paid parental leave, 401k, employee stock purchase plan, and other options to meet the diverse needs of our employees.

US work authorization is a precondition of employment. Fisher & Paykel Healthcare will not consider candidates who require sponsorship for a work-authorized visa.

Company relocation benefits will not be provided for this position.

You will be required to visit your customers. To be granted access, you must comply with each healthcare facility's policies, including submitting to a background screen, vaccination for COVID-19 and the flu, providing copies of immunization records, or meeting other health requirements. You will also attend conferences, meetings, and trade shows and must comply with each host's requirements to attend these in-person events.

Fisher & Paykel Healthcare is an equal-opportunity employer. The Company's policy is not to discriminate nor allow any employee to discriminate against any employee or applicant for employment based on race, color, age, religion, sex, national origin, disability, marital status, sexual orientation, or military status, including veterans and disabled veterans.

Fisher & Paykel Healthcare participates in E-Verify.