Industry Solutions Manager, Healthcare

Washtenaw Community College,; Michigan; On-site; USD 65,000 - 72,000; Full time

Benefits offered by this job

Employer 401(k) match

Tuition reimbursement

Job summary

Washtenaw Community College is seeking an Industry Solutions Manager, Healthcare to serve as the program’s content expert and primary point of contact for healthcare employers. You will shape customized training, lead industry engagement, and help meet revenue targets through open enrollment and community offerings.

You will forecast demand, translate employer needs into offerings, and manage a team of trainers and consultants while leveraging AI-enabled tools and ensuring compliance with

Qualifications

• Bachelor’s degree or equivalent in healthcare or related field.
• Significant healthcare experience with current knowledge of tools, certifications, and practices.
• Experience in business development, sales, consultation, or employer engagement with client relationships.
• Strong project management, analytical, and research skills.
• Planning and budgeting experience including revenue forecasting and pricing.
• Experience developing or delivering training or curriculum preferred.
• Excellent written, verbal, and presentation skills.
• Ability to use AI-enabled tools and assess AI content for confidentiality and ethics.

Responsibilities

• Act as WCC’s healthcare subject-matter expert, maintaining current industry knowledge.
• Lead employer-facing engagement in healthcare and drive sales conversations.
• Diagnose employer training needs through discovery, market analysis, and trend research.
• Deliver, co-deliver, or guide training within the discipline.
• Guide the division’s industry engagement strategy in healthcare.
• Forecast and meet annual revenue goals, developing pricing based on analysis.
• Develop open enrollment classes for Lifelong Learning in the discipline.

Skills

Healthcare industry knowledge

Business development

Client relationship management

Project management

Analytical and research

Education

Bachelor’s degree in healthcare

Tools

CRM software

AI-enabled tools

Job description

Please see Special Instructions for more details.

Our college strives to make a positive difference in people’s lives through accessible and excellent educational programs and services.
Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.
Washtenaw Community College is an Equal Opportunity Employer.

Posting Number:

Posting Number: 0603939

Position Title:

Position Title: Industry Solutions Manager, Healthcare

Position is:

Position is: Regular full-time

Position Type:

Position Type: Staff Position (Full Time/Part Time)

Department/Ofc.:

Department/Ofc.: Workforce, Economic, & Community Development

Position Description

Why Join WCC ?

• An inclusive, welcoming environment for our students, faculty & staff
• 4:1 Employer Match for Retirement
• Tuition reimbursement for colleges outside WCC

The Industry Solutions Manager, Healthcare serves as WCC’s content expert and primary point of connection for employers in healthcare. The Manager diagnoses employer training and workforce needs, sells and shapes the customized training and consultations the division can provide, and delivers or guides that training. The Manager guides the division’s industry engagement in the sector, forecasts and meets revenue goals, and translates employer demand into the full range of offerings — customized corporate training, consultations, open enrollment classes for the Lifelong Learning group, and courses for the LiveWorkLearn community catalog. The primary focus is meeting employer needs in healthcare.

Essential Duties include:

• Serve as WCC’s subject-matter expert in healthcare, maintaining current, industry-standard knowledge of tools, certifications, practices, and emerging skill needs.
• Lead employer-facing engagement in healthcare, driving and supporting sales conversations, and providing the credibility that assures employers WCC can deliver to industry standard.
• Diagnose employer training and workforce needs through discovery meetings, market analysis, and trend research, and shape the customized training and consultations the division can offer in response.
• Deliver, co-deliver, or guide training and consultations within the discipline, whether directly or by directing qualified trainers and content experts.
• Guide the division’s industry engagement strategy in healthcare, advising on what customized training and consulting WCC can credibly provide to community employers.
• Forecast and meet annual revenue goals for the discipline, developing pricing based on competitive analysis and monitoring performance against targets.
• Develop open enrollment classes for the Lifelong Learning group in the discipline, translating professional expertise into community-accessible offerings.
• Contribute discipline-specific courses to the LiveWorkLearn community catalog, extending the same expertise to the broader community audience.
• Identify emerging skill gaps and industry trends in the sector and feed those signals back into program development and the division’s offerings.
• Support noncredit-to-credit pathway conversations by identifying where trained workers could continue into credit credentials in the discipline.
• Represent WCC at sector events, employer sites, and industry associations to build the pipeline and strengthen the division’s standing in the field.
• Build, manage, and evaluate a pool of qualified trainers and consultants as needed to fulfill training obligations.
• Utilize technology, including AI-enabled tools and software where appropriate, to support the effective performance of assigned duties, enhance productivity, improve communication and information management, support decision-making, and other responsibilities, while ensuring compliance with confidentiality requirements, institutional policies, procedures, and applicable regulations.
• Regular attendance on campus is required for this position.
• Other duties as assigned.

Minimum Required Knowledge, Skills and Abilities

• Bachelor’s degree, or an equivalent combination of education and industry experience in healthcare.
• Significant professional experience and subject-matter expertise in healthcare, with current knowledge of industry tools, certifications, and practices.
• Experience in business development, sales, consultation, or employer engagement, with a demonstrated ability to build and maintain client relationships.
• Strong project management, analytical, and research skills, with the ability to manage offerings from inception through delivery.
• Planning and budgeting experience, including revenue forecasting and pricing.
• Experience developing or delivering training or curriculum preferred.
• Excellent written, verbal, and presentation skills for communicating clearly with employers, staff, and leadership.
• Desire and willingness to stay informed of relevant trends and developments in the discipline.
• Ability to use workplace technology relevant to the position, including the capacity to learn and appropriately leverage emerging AI-supported tools. Ability to assess the accuracy and reliability of AI-generated content, maintain confidentiality, and apply sound judgment and ethical practices in the use of technology.

Preferred Qualifications

Posting Date: 10/06/2026

Closing Date: 11/05/2026

Open Until Filled No

Special Instructions to Applicants

Our college strives to make a positive difference in people’s lives through accessible and excellent educational programs and services.
Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.
Washtenaw Community College is an Equal Opportunity Employer.

Salary/Hourly Rate

Salary/Hourly Rate: $65,425 - $71,967

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you have a bachelor's degree, or an equivalent combination of education and industry experience in healthcare?
  • Yes
  • No
• * Do you meet all other minimum qualifications for this position?
  • Yes
  • No
• * Are you presently legally authorized to work in the United States?
  • Yes
  • No
• * In order for WCC to employ you, would you require WCC to provide a petition or a letter to the Department of Homeland Security unless authorized as a F1 student to work?
  • Yes
  • No
• * What’s something about your healthcare experience that we probably won’t learn from your résumé but would help you succeed in this role?

  (Open Ended Question)

Required Documents

• Resume
• Cover Letter

Optional Documents

• Certificate
• Letter of Reference 1
• Letter of Reference 2
• Unofficial Transcripts 1
• Other Documents

Washtenaw Community College does not discriminate on the basis of religion, race, color, national origin, age, sex, height, weight, marital status, disability, veteran status, or any other protected status as provided for and to the extent required by federal and state statutes. Nor does the college discriminate on the basis of sexual orientation, gender identity or gender expression.