Industry AI Advisor

Syntax; Morrisville (NC); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Flexible working time models

Home office

Health offers

Pension scheme

Job summary

Syntax is seeking a Business AI Advisor to help enterprise customers identify high‑value AI opportunities and turn them into measurable business outcomes. Supporting Manufacturing and Retail & Consumer industries, this customer‑facing role combines AI advisory expertise, industry knowledge, enterprise technology understanding, and commercial accountability.

The candidate will lead executive discovery sessions, prioritize AI use cases, build business cases and advise on GenAI, agentic AI, and

Qualifications

• Experience advising AI opportunities and translating business needs into AI concepts.
• Strong understanding of enterprise processes, ERP, and workflows.
• Proven customer advisory experience with executive discovery and commercial opportunity development.

Responsibilities

• Lead executive and operational AI discovery sessions to identify business challenges and opportunities.
• Prioritize AI use cases based on business value and feasibility.
• Build business cases and value propositions for AI investments.
• Advise on GenAI, agentic AI, copilots, and intelligent automation.
• Translate customer needs into practical AI concepts with architects and delivery teams.
• Develop AI pipelines and opportunities with account teams and partners.
• Contribute to industry thought leadership through customer stories and events.

Skills

GenAI

Agentic AI

AI solution design

ERP knowledge

Executive discovery

Tools

APIs

Job description

Date: Sep 30, 2026
Location:
Morrisville, NC, US, 27560
Functional Area: Remote
Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

Business AI Advisor

Syntax is seeking an Business AI Advisor to help enterprise customers identify high-value AI opportunities and turn them into measurable business outcomes. Supporting Manufacturing and Retail & Consumer industries, this customer-facing role combines AI advisory expertise, industry knowledge, enterprise technology understanding, and commercial accountability.

Key Responsibilities

• Lead executive and operational AI discovery sessions to identify business challenges, processes, data, and technology opportunities.
• Prioritize AI use cases based on business value, technical feasibility, and organizational readiness.
• Build business cases and value propositions that support AI investment decisions.
• Advise customers on GenAI, agentic AI, copilots, predictive AI, and intelligent automation—including when AI is not the right solution.
• Translate customer needs into practical AI solution concepts in partnership with architects, product leaders, and delivery teams.
• Understand how AI integrates with enterprise data, workflows, applications, APIs, identity, business rules, and human decision-making.
• Build qualified AI pipeline and develop opportunities with account teams, new-logo prospects, and technology partners.
• Develop industry thought leadership through customer stories, events, roundtables, and industry points of view.
• Remain engaged from discovery through deployment and adoption, connecting solutions to measurable business outcomes and identifying expansion opportunities.
• Bring industry and customer insights back to Syntax to influence AI solutions, accelerators, and future offerings.

What You Bring

• Meaningful expertise in at least one priority industry, with a strong understanding of its business processes, economics, challenges, and operating environment.
• Practical enterprise AI experience across areas such as GenAI, agentic AI, AI solution design, data/AI governance, automation, enterprise integration, production deployment, and AI adoption.
• Strong understanding of enterprise processes, applications, ERP, transactional systems, master data, workflows, APIs, permissions, and business rules.
• Proven customer advisory experience, including executive discovery, solution development, business cases, and commercial opportunity development.
• Ability to sell through expertise and credibility rather than traditional sales tactics.
• Must have either manufacturing or retail indusrty experience.

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.

• Competitive, above-average compensation
• Global tourist: With us, you can also work from abroad from time to time
• Flexible working time models, home office
• Attractive benefits, e.g. company pension scheme or various health offers
• A modern environment in which the "you" is part of it
• Open feedback culture, flat hierarchies and a motivated team
• Individual career planning with continuous training and coaching on the job

Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

Nearest Major Market: Raleigh