Industrial Systems Integration Specialist (OT/IT)

DigitaLogic Inc.; Baltimore (MD); On-site; USD 80,000 - 120,000; Full time

Job summary

DigitaLogic Inc. is seeking an Industrial Systems Integration Specialist to lead configuration, integration, deployment, troubleshooting, and ongoing support of the Enterprise to Field Systems platform and connected devices.

The role spans Windows servers, networking, PLCs, and industrial protocols, with hands-on field visits to resolve connectivity issues. The ideal candidate has experience across OT networks, industrial automation, and documentation practices, and can manage multiple client

Qualifications

• Assoc/Bachelor or tech cert, or equivalent hands-on experience in electrical engineering tech or IT fields.
• Experience with servers and networking and PLC/configuration of field equipment.
• MS Excel intermediate level.

Responsibilities

• Learn the EFS platform to troubleshoot and configure the platform and field devices.
• Document configurations, device settings, network information, procedures, and troubleshooting activities.
• Visit client sites to troubleshoot and resolve connectivity and device issues.
• Project Lead/Support: lead or support client projects, submittal packages, diagrams, and meetings.
• Contribute to continuous improvement of technical processes, documentation, tools, and customer solutions.

Skills

Windows Server

Networking & TCP/IP

MS SQL

DNP3

Modbus

BACnet

SCADA/HMI

Python automation

Linux

Field devices

Project coordination

Documentation

Education

Associate's degree

Bachelor's degree

Technical certification

Tools

Excel

Word

PLC configuration tools

Job description

Position SummaryThe Industrial Systems Integration Specialist will lead the configuration, integration, deployment, troubleshooting, and ongoing support of DL's platform, Enterprise to Field Systems (EFS) and connected field devices.The successful candidate should have experience with some or all of the below:Windows server installation/configurationNetworking and telecommunications, including TCP/IPMS SQL and database conceptsMS ExcelBasic Linux OSUnderstand how various software components work together to communicate with field devicesUnderstanding/background with field devices such as meters, PLC, relays, pumps, and other devices.understanding of industrial protocols - DNP3, Modbus, BACnet, other.Assist with system integration and support customers throughout project delivery and operation.This is a hands-on, multidisciplinary role. The ideal candidate is comfortable working across networking, telecommunications, industrial communications, software configuration, device connectivity, and technical customer support.Key ResponsibilitiesLearn the EFS platform to be able to troubleshoot and configure the platform and field devices.Document system configurations, device settings, network information, technical procedures, and troubleshooting activities.Create and maintain technical documentation using Microsoft Excel and Word.Support and manage key clients:keep track and complete multiple tasks concurrentlyOrganize incoming tasks and information so they are readily availableCheck on the client system routinely to ensure all are working properlyVisit client site to troubleshoot and resolve connectivity and device issuesConvey all communications and issues from client perspective to DL teamSelf-motivate and responsible for fulfilling contact terms [ex. Walk through, communicate with all stakeholders, change management process, client system updates/upgrades]Produce ideas to improve client experience and delivery and implementProject Lead/Support:Lead/support various client projects, including submittal packages and diagramsVisit client sites to gather technical information as part of new projectsAttend onsite and Teams meetings for various projects, update project information and ensure deadlines are metProject technical implementationConvey all communications and issues from client perspective to DL teamContribute to the continuous improvement of technical processes, documentation, tools, and customer solutions.Required QualificationsAssociate's degree, bachelor's degree, technical certification, or equivalent hands-on experience in electrical engineering technology, computer science, information technology, networking, telecommunications, industrial automation, controls, or a related technical field.Experience with servers and networking and PLC or other field equipment configurations and installationIn lieu of the above, need to demonstrate ability to be successful working and troubleshooting in an environment with Windows servers, networking, telecom, OT devices, and protocolsMS Excel intermediate levelFamiliarity with electrical equipment and diagrams or familiarity with other engineering equipment or diagramsFile/data/information organization skillsPreferred QualificationsThe following experience is preferred but not required:Experience with industrial communication protocols such as DNP3, Modbus, IEC protocols, or similar technologies.Experience with SCADA, HMI, industrial automation, or operational technology systems.Experience programming, configuring, commissioning, or troubleshooting PLCs.Experience integrating meters, protective relays, remote terminal units, controllers, sensors, or other field devices.Experience creating network diagrams, electrical diagrams, wiring diagrams, or system architecture drawings.Experience using Python for automation, data processing, testing, integration, or troubleshooting.Experience working with Linux-based systems or embedded computing devices.Experience with industrial networking, telecommunications, serial communications, or remote device connectivity.Experience supporting utility, energy, manufacturing, infrastructure, or other industrial environments.Familiarity with cybersecurity principles for industrial or operational technology systems.Learn and apply new technologies, communication protocols, devices, and system configurations as customer and project requirements evolve.Desired TraitsThe successful candidate will demonstrate:Ability to manage multiple tasksTake ownership/responsibility to close loops and complete tasksCuriosity and a strong desire to learn new technologies.Versatility and comfort working across multiple technical disciplines.Patience and persistence when troubleshooting complex problems.Strong diligence and a well-organized approach to work.A collaborative mindset and willingness to support other team members.The ability to communicate technical information clearly to customers, vendors, and colleagues.A practical, hands-on approach to solving technical problems.The ability to remain organized and effective while managing multiple priorities.What Success Looks LikeWithin the first year, the successful candidate will be able to:Become an effective member of the DL team by taking ownership of client projects/issues/initiatives from start to finish in a professional and timely manner.Good judgement and communication both internally (DL team) and externally (clients/vendors/others)Become a trusted and collaborative member of the DL technical team.Independently configure and troubleshoot core DL platform components.Diagnose and resolve common networking, protocol, configuration, and data-collection issues.Develop working knowledge of DL's software, hardware, architecture, and deployment processes.Create accurate technical documentation and system diagrams.Collaborate effectively with customers and equipment vendors.Contribute to successful system deployments, testing, commissioning, and technical support.