Industrial Safety CSR - Growth & Weekday Schedule

Mallory Safety And Supply; Reno, Sparks (NV, NV); Presencial; USD 28.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

401k with employer match

Long Term Disability

Voluntary Life Insurance

Employee Assistance Program

Paid time off

Paid holidays

Performance reviews

Employee discounts

Descripción de la vacante

Mallory Safety and Supply is seeking a Customer Service Representative to join our team in Sparks/Reno, NV. You will handle order entry, problem resolution, and customer communication to ensure a seamless experience for internal and external clients.

The ideal candidate has 1-2 years in office-based customer service, strong communication skills, and proficiency with Microsoft Office. We offer a comprehensive benefits package and a Monday–Friday schedule with no nights or weekends.

Formación

• 1-2 years of customer service experience in an office setting preferred.
• Experience building relationships with internal/external customers.
• Business to business (B2B) customer service experience preferred.
• Construction, safety, or industrial supply familiarity preferred.

Responsabilidades

• Learn, navigate, and use Prophet 21 to provide customer service.
• Serve internal and external customers by phone, email, and in person.
• Resolve issues with customer orders in a tactful manner.
• Partner with the branch sales team to drive business.
• Cross-train and assist in other areas of the branch as needed.

Conocimientos

Communication

Time management

Multitasking

Microsoft Office

Educación

High School Diploma or GED

Herramientas

Prophet 21

Descripción del empleo

Mallory Safety and Supply is seeking a Customer Service Representative to join our team in Sparks/Reno, NV. You will handle order entry, problem resolution, and customer communication to ensure a seamless experience for internal and external clients.

The ideal candidate has 1-2 years in office-based customer service, strong communication skills, and proficiency with Microsoft Office. We offer a comprehensive benefits package and a Monday–Friday schedule with no nights or weekends.