Industrial Route Service Driver Representative

Porter's Industrial; Hinkle (LA); On-site; USD 44,000 - 85,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid training

Parental leave

Training & development

Free uniforms

Company parties

Opportunity for advancement

Paid time off

Job summary

Porter's Industrial in Louisiana is seeking a motivated, full-time Delivery Associate to provide timely delivery of clean uniforms, mats, and facility service products, and to return soiled items to the plant as scheduled.

You will manage customer needs weekly, keep par levels balanced to avoid overstock, and oversee the customer’s uniform program to ensure quality garments, appearance, and safety. Training is provided with room for advancement.

Responsibilities

• Deliver clean uniforms, mats, and facility service products on time.
• Return soiled products to the plant promptly.
• Manage customer needs weekly and monitor par levels to avoid overstocking.
• Support the customer’s uniform program to ensure quality garments and appearance.
• Sell additional services and meet sales goals.
• Communicate problems with a plan to eliminate them, and build rapport with customers.
• Handle daily cash, inventory, and equipment responsibly.

Job description

Benefits:

• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance

Job Requirements:

OVERVIEW

Motivated, hard-worker to deliver and service customers with uniforms, mats, facility service products, and services to ensure complete customer satisfaction.

This Company Describes Its Culture as:

• Customer Service-oriented—Quality and Customer Satisfaction focused
• Outcome-oriented—Results-Focused with a Strong Performance Culture
• Stable—Stable, Third Generation Locally Owned
• Team-oriented—Cooperative and Collaborative Environment

Paid Training:

Yes

Management:

• Service Director/Service Manager/Service Specialists

Work Remotely

• No

Job Type:

Full-time

Pay:

From $44,200 to $85,000 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Compensation Package:

• Bonus opportunities
• Commission pay

Schedule:

• 4-day work week
• Day shift
• No weekends

Ability to Commute:

• Bossier City, LA (Required)

Delivery –

Deliver clean uniforms, mats, and facility service products, return soiled products to the plant on time, and manage customer needs weekly.

• Manage customer par levels to avoid overstocking flat goods.
• Manage the customer’s uniform program to ensure quality garments, avoid unnecessary ordering, and ensure customer satisfaction with their appearance and safety.
• Problem Solving—Communicate all problem situations to the customer with a plan on how to eliminate the problem. When necessary, request aid and assistance from Service Management.
• Build Rapport—Develop a good relationship with each customer by providing for their needs and following through on requests and suggestions.

Sales

Be responsible for selling/adding to the route and meeting sales goals.

• Direct Sales Products—Sell additional rental services and direct sell products to existing customers based on their needs and Porter’s assigned goals.
• Look for and report selling opportunities to both management, the Direct Sales Dept., and the New Account Sales Dept.
• Ensure customer retention by always maintaining service agreement terms.

Material Cost

Be responsible for:

• Daily Cash
• Company Inventory
• Delivery Vehicle
• Equipment

Personal Requirements:

Physical

• Be able to climb in and out of a delivery truck while carrying product.
• Climb & Carry—Climb stairs carrying product up to 75 lbs.
• Temperatures—Withstand extreme temperatures in the Summer and Winter.

Communication

• Oral Communication—Effectively express oneself in individual and group situations.
• Written Communication—Clearly express and understand ideas in writing and in good form.
• Listening—Receive and use information from oral communication.

Interpersonal

• Impact—Maintain personal appearance and company vehicles professionally. Create a good first impression.
• Initiative—Initiate new ideas to get the job done by going beyond the normal performance expectations of the position.
• Tolerance for Stress—Handle all situations (i.e., time pressure, deadlines, task difficulty).
• Rapport Building—Meet people easily and be liked; get along well with people and earn their trust; build rapport through listening and oral communication skills.
• Job Knowledge—Understand and implement all Company policies and procedures that affect job responsibility.
• Judgment—Develop alternative courses of action and make decisions that are based on logical assumptions and facts. Decisions must be made in the best interests of the customer and the company.

Training Requirements

• OSHA Training/Onboarding paperwork
• Plant Training/ Product Information
• Company/Route Orientation/Ride-a-Long Training

Industry

• Business Supplies & Equipment
• Textiles/Linens
• Facilities Services
• Uniforms/Protective Apparel

Job Functions

• Customer Service
• Delivery
• Safe Driving
• Safe Material Handling

Benefit Conditions

• Only full-time employees are eligible