Industrial Route Service Driver Representative

Porter's Industrial; Bossier City (LA); On-site; USD 42,000 - 85,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid training

Parental leave

Job summary

Porter’s Industrial is hiring a motivated delivery and service professional in the Louisiana area. You will deliver uniforms, mats, and facility services to customers, ensuring satisfaction and timely fulfillment. The role emphasizes customer service, sales opportunities, and accurate route management.

The position offers a 4-day work week, day shift, and no weekends, with opportunities for advancement and a competitive compensation package including bonus potential.

Qualifications

• Customer-oriented approach with strong communication skills.
• Ability to manage multiple customer needs and routes.
• Sales mindset to upsell services to existing customers.
• Team collaboration to ensure timely deliveries and quality service.

Responsibilities

• Deliver clean uniforms and mats to customers weekly and return soiled items to the plant.
• Manage customer par levels to avoid overstocking and ensure fulfillment accuracy.
• Promote and sell additional rental services to meet sales goals.
• Maintain safe driving and proper handling of all products.

Skills

Customer Service

Delivery Experience

Sales Skills

Teamwork

Job description

:

Motivated, hard-worker to deliver and service customers with uniforms, mats, facility service products, and services to ensure complete customer satisfaction.This Company Describes Its Culture as:

Benefits:

• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance

Job Requirements:

OVERVIEW:

Motivated, hard-worker to deliver and service customers with uniforms, mats, facility service products, and services to ensure complete customer satisfaction.This Company Describes Its Culture as:

Customer Service-oriented—Quality and Customer Satisfaction focused

Outcome-oriented—Results-Focused with a Strong Performance Culture

Stable—Stable, Third Generation Locally Owned

Team-oriented—Cooperative and Collaborative Environment

Paid Training:

• Yes

Management:

• Service Director/Service Manager/Service Specialists

Work Remotely:

• No

Job Type:

Full-time

Pay:

From $44,200 to $85,000 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Compensation Package:

• Bonus opportunities
• Commission pay

Schedule:

• 4-day work week
• Day shift
• No weekends

Ability to Commute:

• Bossier City, LA (Required)

Delivery –

Deliver clean uniforms, mats, and facility service products, return soiled products to the plant on time, and manage customer needs weekly.

• Manage customer par levels to avoid overstocking flat goods.
• Manage the customer’s uniform program to ensure quality garments, avoid unnecessary ordering, and ensure customer satisfaction with their appearance and safety.
• Problem Solving—Communicate all problem situations to the customer with a plan on how to eliminate the problem. When necessary, request aid and assistance from Service Management.
• Build Rapport—Develop a good relationship with each customer by providing for their needs and following through on requests and suggestions.

Sales

Be responsible for selling/adding to the route and meeting sales goals.

• Direct Sales Products—Sell additional rental services and direct sell products to existing customers based on their needs and Porter’s assigned goals.
• Look for and report selling opportunities to both management, the Direct Sales Dept., and the New Account Sales Dept.
• Ensure customer retention by always maintaining service agreement terms.

Material Cost

Be responsible for:

• Daily Cash
• Company Inventory
• Delivery Vehicle
• Equipment

Personal Requirements:

Physical

• Be able to climb in and out of a delivery truck while carrying product.
• Climb & Carry—Climb stairs carrying product up to 75 lbs.
• Temperatures—Withstand extreme temperatures in the Summer and Winter.

Communication

• Oral Communication—Effectively express oneself in individual and group situations.
• Written Communication—Clearly express and understand ideas in writing and in good form.
• Listening—Receive and use information from oral communication.

Interpersonal

• Impact—Maintain personal appearance and company vehicles professionally. Create a good first impression.
• Initiative—Initiate new ideas to get the job done by going beyond the normal performance expectations of the position.
• Tolerance for Stress—Handle all situations (i.e., time pressure, deadlines, task difficulty).
• Rapport Building—Meet people easily and be liked; get along well with people and earn their trust; build rapport through listening and oral communication skills.
• Job Knowledge—Understand and implement all Company policies and procedures that affect job responsibility.
• Judgment—Develop alternative courses of action and make decisions that are based on logical assumptions and facts. Decisions must be made in the best interests of the customer and the company.

Training Requirements

• OSHA Training/Onboarding paperwork
• Plant Training/ Product Information
• Company/Route Orientation/Ride-a-Long Training

Industry

• Business Supplies & Equipment
• Textiles/Linens
• Facilities Services
• Uniforms/Protective Apparel

Job Functions

• Customer Service
• Delivery
• Safe Driving
• Safe Material Handling

Benefit Conditions

• Only full-time employees are eligible