Industrial Refrigeration Service Technician - Austin, TX

Rce Nh3; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision, and prescription drug coverage

Employer matched 401(k) saving plan

Generous paid holiday schedule (11 days per year)

Job summary

Rce Nh3 is looking for full-time Service Technicians to perform industrial ammonia refrigeration system maintenance across client facilities in the Austin, San Antonio, and Houston areas. Candidates must have over 5 years of experience in the industry and technical certifications.

The role involves routine and emergency service, providing excellent customer service, and working with service coordinators. Attractive benefits include medical coverage from Day 1 and a 401(k) savings plan.

Qualifications

• 5+ years experience as a Service Technician in the industrial refrigeration industry.
• Ability to travel up to 90% locally in the service branch area.
• EPA certification and OSHA 10-hour certification are required.

Responsibilities

• Perform maintenance on industrial ammonia refrigeration systems.
• Troubleshoot mechanical and control system operation.
• Prepare service reports and communicate with Service Supervisors.

Skills

Excellent customer service skills

Mechanical service of refrigeration systems

Electrical service of refrigeration systems

Safety training

Ability to use service ticket software

Education

High School Diploma

Technical/trade school certificate in refrigeration

RETA certification 1 through 4

Tools

Tablet-based service ticket software

Knowledge of refrigerant compressors and condensers

OSHA safety certifications

Job description

Full-time

Description

RC&E is hiring Service Technicians who perform scheduled and contract industrial ammonia refrigeration system maintenance at client facilities. Assists with industrial refrigeration system/equipment installations and equipment start‑up/commissioning at client facilities. Works closely with service coordinators and sales staff to develop long‑term client relationships. Prepares recommendations for client facility service/equipment replacement based on service visit.

We are seeking Service Technicians in the Houston, San Antonio, and Austin areas!

Key Responsibilities

• Executes routine maintenance, contractual planned maintenance contract work, and emergency service work independently or with apprentice assistance.
• Completes service reports for planned service and maintenance contracts as necessary for Service Supervisor and Coordinator follow‑up action.
• Support customers with troubleshooting their ammonia and synthetic industrial refrigeration systems, including mechanical and control system operation.
• Mechanically and electrically service refrigerant compressors, condensers, air units, and other system components and/or assemblies.
• Ability to work with tablet‑based service ticket software system to complete service tasks assigned in daily Work Orders (WO).
• Prepare and submit all time/Work Order reports daily, including accurate notes/reporting of follow‑up needs and new materials required for follow‑up work.
• Ensure Service Coordinator has proper information to complete Work Orders for client billing in an accurate and timely manner, including all receipts for chargeable or reimbursable expenses for the Work Order.
• Communicate with Service Supervisors and Service Managers to resolve open issues at customer sites in a timely manner.
• Be dignified, courteous, clean and in company provided apparel when working in / at client facilities or when otherwise interacting with the clients.
• Maintain current licenses required to perform the specified service.
• Perform other duties as required by service leads and service manager.
• Lead the effort to develop and maintain a professional work environment based on the Kelvin Group core values of Safety, Integrity, Teamwork, Respect, and Excellence.

Requirements

• High School Diploma
• Technical/trade school certificate in refrigeration. Advanced education within the RETA certification 1 through 4 and IR 1-19/ CR 1-20 modules.
• 5+ Years Experience as a Service Technician in the Industrial Refrigeration Industry is required.
• Advanced OEM training for equipment start‑up and service.
• Must complete all required safety and equipment training to perform the services RC&E offers to clients.
• Must possess excellent customer service skills and have a strong drive to learn and grow in the refrigeration service field.
• Travel up to 90% locally in the service branch area with a company vehicle. This includes from home to job sites and to/from the service branch for materials/supplies.
• Trained/certified to operate a ladder, scissor lift and forklift truck.
• EPA certification is required.
• OSHA 10 hour certification will be provided.
• Ammonia awareness and HAZWOPER training required.
• A valid driver’s license is required.
• Eligible for healthcare benefits on Day 1 of employment:
  • Medical, dental, vision, and prescription drug coverage
  • Flexible Spending Account (FSA), Dependent Care Spending Account (DCSA)
  • Health Savings Account (HSA)
  • Company‑paid Life Insurance; Supplemental Employee, Spouse, and Dependent Life
  • Accident Hospital Indemnity
  • Company‑paid Short and Long‑term Disability Insurance
  • Pet Insurance
• Employer matched 401(k) saving plan (with Roth option)
• Weekly paycheck
• Generous paid holiday schedule (11 days per year)