Industrial Refrigeration Service Technician

RC&E, LLC; Fort Worth (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision, and prescription drug coverage

Employer matched 401(k) saving plan

Generous paid holiday schedule

Tuition Reimbursement

Tuition Reimbursement

Life Insurance

Disability Insurance

Learning & Development programs

Employee Referral Bonus Program

Job summary

A service company is seeking an Industrial Refrigeration Service Technician to maintain and install ammonia refrigeration systems at client facilities. Responsibilities include executing maintenance contracts, supporting troubleshooting efforts, and preparing detailed service reports. Applicants must possess a high school diploma, relevant technical certifications, and excellent customer service skills. The role requires travel and offers comprehensive benefits from day one, including healthcare and a 401(k) plan.

Qualifications

• High school diploma required.
• Technical/trade school certification in refrigeration needed.
• Excellent customer service skills are essential.
• EPA certification required.
• OSHA 10-hour training provided.
• Valid driver's license and ability to travel locally up to 90%.

Responsibilities

• Perform scheduled and contract maintenance for refrigeration systems.
• Troubleshoot ammonia and synthetic refrigeration systems.
• Complete service reports and communicate effectively with supervisors.
• Troubleshoot ammonia and refrigeration systems and operate mechanical/electrical components.
• Maintain equipment, safety, and professional conduct at client sites.
• Use tablet-based software to record Work Orders and time entries.

Skills

Excellent customer service skills

Strong drive to learn and grow

Training/certification to operate a pallet jack

Training/certification to operate a scissor lift

Training/certification to operate a forklift truck

Education

High School Diploma

Technical/trade school certificate in refrigeration

EPA certification

Tools

Pallet jack

Scissor lift

Forklift truck

Service vehicle operation

Job description

Industrial Refrigeration Service Technician – RC&E, LLC

Description

RC&E is hiring Service Technicians who perform scheduled and contract industrial ammonia refrigeration system maintenance at client facilities. They assist with industrial refrigeration system/equipment installations and equipment start‑up / commissioning at client facilities. They work closely with service coordinators and sales staff to develop long‑term client relationships and prepare recommendations for client facility service / equipment replacement based on service visits.

Key Responsibilities

• Executes routine maintenance, contractual planned maintenance contract work, and emergency service work independently or with apprentice assistance.
• Completes service reports for planned service and maintenance contracts as necessary for Service Supervisor and Coordinator follow-up action.
• Supports customers with troubleshooting their ammonia and synthetic industrial refrigeration systems, including mechanical and control system operation.
• Mechanically and electrically services refrigerant compressors, condensers, air units, and other system components and/or assemblies.
• Works with tablet‑based service ticket software system to complete service tasks assigned in daily Work Orders (WO).
• Prepares and submits all time / Work Order reports daily, including accurate notes/reporting of follow‑up needs and new materials required for follow‑up work.
• Ensures Service Coordinator has proper information to complete Work Orders for client billing in an accurate and timely manner, including all receipts for chargeable or reimbursable expenses for the Work Order.
• Communicates with Service Supervisors and Service Managers to resolve open issues at customer sites in a timely manner.
• Maintains a dignified, courteous, clean appearance and uses company‑provided apparel when working in or at client facilities or otherwise interacting with clients.
• Maintains current licenses required to perform the specified service.
• Performs other duties as required by service leads and service manager.
• Leads the effort to develop and maintain a professional work environment based on the Kelvin Group core values of Safety, Integrity, Teamwork, Respect, and Excellence.

Requirements

• High School Diploma
• Technical/trade school certificate in refrigeration. Advanced education within the RETA certification 1 through 4 and IR 1‑19/ CR 1‑20 modules.
• Advanced OEM training for equipment start‑up and service.
• Completion of all required safety and equipment training to perform the services RC&E offers to clients.
• Excellent customer service skills and a strong drive to learn and grow in the refrigeration service field.
• Travel up to 90% locally in the service branch area with a company vehicle, including travel from home to job sites and to/from the service branch for materials/supplies.
• Training/certification to operate a pallet jack, scissor lift and forklift truck.
• EPA certification is required.
• OSHA 10‑hour certification will be provided.
• Ammonia awareness and HAZWOPER training required.
• A valid driver's license is required.

Benefits

• Eligible for healthcare benefits on Day 1 of employment:
  • Medical, dental, vision, and prescription drug coverage
  • Flexible Spending Account (FSA), Dependent Care Spending Account (DCSA)
  • Health Savings Account (HSA)
  • Company‑paid Life Insurance; Supplemental Employee, Spouse, and Dependent Life
  • Accident Hospital Indemnity
  • Company‑paid Short and Long‑term Disability Insurance
  • Pet Insurance
• Employer matched 401(k) saving plan (with Roth option)
• Weekly paycheck
• Generous paid holiday schedule (11 days per year)
• Paid time off (vacation + sick time)
• Learning & Development programs
• Employee Referral Bonus Program
• Tuition Reimbursement

EOE – Disability/Veterans