Industrial Refrigeration Chiller Service Mechanic

Smart Family of Cooling Products; New Orleans (LA); On-site; USD 30,000 - 39,000; Full time

Job summary

Smart Family of Cooling Products is seeking a skilled service technician to keep critical chiller systems online. Onsite, you’ll assess underperforming chillers, verify gauges and controls, diagnose faults, and repair components to restore client confidence.

You’ll perform scheduled maintenance, use diagnostic tools, handle refrigerants safely, and follow safety standards. Willingness to climb ladders, lift up to 50 pounds, and provide overtime support up to 15% annually are required.

Qualifications

• High school diploma or equivalent required or preferred.
• Technical school training or apprenticeship preferred.
• Approximately three years of relevant experience preferred.

Responsibilities

• Maintain chiller equipment with scheduled service to prevent downtime.
• Diagnose issues on operational systems using precise testing tools and your expertise.
• Repair or replace components to return equipment to specification.
• Install, maintain, and repair industrial refrigeration systems: refrigerant handling, instrumentation, control valves, motors, motor controls, motor switch gear, Variable Frequency Drives (VFD’s), soft-starts, pumps, exchangers, filters, and refrigeration controllers.
• Uphold strict safety practices aligned with company and industry standards.
• Take on additional assigned tasks to support team goals.
• Provide overtime support when requested—up to 15% annually (no more than 300 hours)—as directed by the client and/or upper management.

Skills

Problem solving

Analytical reasoning

Chiller systems knowledge

Tool use

Education

High school diploma or equivalent

Technical school training or apprenticeship

Tools

Thermometers

Pressure gauges

Diagnostic instruments

Hand tools

Power tools

Job description

Keep critical cooling online

Imagine arriving onsite to a chiller that’s underperforming. You methodically check gauges, verify controls, and trace the issue to a failing component. Within hours, you’ve repaired the system and restored confidence for the customer. That’s the impact you’ll make at Smart Family of Cooling Products.

Your impact

• Maintain chiller equipment with scheduled service to prevent downtime.
• Diagnose issues on operational systems using precise testing tools and your expertise.
• Repair or replace components to return equipment to specification.
• Install, maintain, and repair industrial refrigeration systems: refrigerant handling, instrumentation, control valves, motors, motor controls, motor switch gear, Variable Frequency Drives (VFD’s), soft-starts, pumps, exchangers, filters, and refrigeration controllers.
• Uphold strict safety practices aligned with company and industry standards.
• Take on additional assigned tasks to support team goals.
• Provide overtime support when requested—up to 15% annually (no more than 300 hours)—as directed by the client and/or upper management.

How you’ll succeed

• Stay composed and effective in fast-moving, occasionally high-pressure situations.
• Apply excellent problem-solving and analytical judgment.
• Leverage extensive knowledge of chiller systems and components.
• Use power and hand tools confidently and correctly.
• Operate thermometers, pressure gauges, and other diagnostic instruments to evaluate equipment.
• Interpret operation and repair manuals accurately.
• Follow instructions thoroughly and communicate clearly with customers.

Your background

• High school diploma or equivalent preferred.
• Technical school training or apprenticeship preferred.
• Approximately three years of relevant experience preferred.

Working conditions

• Outdoor work as required by the task.
• Extended periods in a stationary position.
• Ability to climb/descend ladders.
• Capability to lift and move up to 50 pounds.

This description summarizes key responsibilities for the role at Smart Family of Cooling Products and may evolve as company needs change.