Title: Industrial & Operations Engineer – Process, Data & Automation
Location: Carrollton, TX (on-site, full-time) · Reports to: Director of Operations
The short version: You’ll own real operational problems at a growing IT asset disposition company, then fix them by building the tools, data flows and processes that make them go away. You'll spend part of your week on the floor and part building in Excel, SQL or Python, and you'll present results directly to leadership. If you've ever automated something your coworkers were doing by hand, keep reading.
Why this Role
- You build, not just recommend. Your fixes go live on our floor within weeks, not after a slide deck.
- Direct access to operations leadership and company decision-making from day one.
- A real path to Operations Manager and beyond as ITAD USA grows.
Problems you will work on
- Asset visibility: Track every device from receipt to final disposition with accurate, chain-of-custody-grade data.
- Throughput: Find the bottlenecks across receiving, testing, refurbishment, grading, resale and recycling, then remove them.
- Systems: Work with leadership and our technology team to improve our ERP and inventory systems, and build the tools, dashboards and automations that fill the gaps.
- Scale: Turn tribal knowledge into standard work, KPIs and layouts that hold up as volume grows.
What you will do
- Map processes, run time and capacity studies, and turn the results into changes on the floor.
- Build and automate tools for tracking, reporting and data validation (Excel/VBA, SQL, Python, Power BI or similar).
- Clean up and validate operational and inventory data so leaders can trust the numbers.
- Create and own KPIs for throughput, cycle time, inventory accuracy, quality and labor efficiency.
- Redesign workstations, material flow and labor allocation as volume grows.
- Write SOPs and work instructions that floor teams actually use.
- Evaluate new equipment, software and automation, and lead the rollout.
- Present findings and recommendations to operations leadership.
What we are looking for
Required
- Bachelor’s in Industrial Engineering, Operations Research, Systems or Engineering Management, Data Science, or a related engineering or quantitative field.
- 0–3 years of experience; internships and co-ops count.
- Evidence you've built something that improved a process: a tool, an automation, a model or a dashboard someone actually used.
- Strong Excel skills plus working knowledge of at least one of SQL, Python, VBA or Power BI.
- Comfortable on a warehouse floor and equally comfortable explaining your findings to senior leaders.
- Able to work on-site full-time in Carrollton.
Nice to have
- Experience with ERP, MRP, WMS, MES or asset-tracking data.
- Internship in manufacturing, logistics, supply chain or operations consulting.
- Interest in technology lifecycle management, sustainability or the circular economy.
About us
ITAD USA helps organizations securely retire, refurbish, resell and responsibly recycle end-of-life technology. Our work sits at the intersection of logistics, data security, inventory management and sustainability, and we're modernizing the systems behind it as we grow.
What we offer
- Health, dental and vision benefits.
- Paid time off and company holidays.
- 401(k).
- Mentorship from operations leadership and a clear growth path toward Operations Manager, Senior Operations Leader and Director of Operations.