Industrial Networking Applications Engineer

HMS Networks; Houston (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

HMS Networks seeks an Application Engineer to bridge HMS solutions with customers, supporting pre-sales, design-win, and training deployments. You will work with Sales, Product Management, R&D, and Support to ensure successful solution adoption and customer satisfaction.

You will organize on-site and on-line training programs, develop materials, and contribute to post-deployment optimization across industrial Ethernet environments.

Qualifications

• Bachelor’s degree in Electrical Engineering, Computer Engineering, or related field.
• 2–5 years of experience in industrial networking, industrial automation, controls, technical support, and/or technical training.
• Strong understanding of industrial networking and communication protocols.
• Excellent problem-solving and communication skills.
• Willingness to travel 30–50%.

Responsibilities

• Promote and Deliver paid instructor-led technical training courses for customers, partners, and internal employees.
• Manage classroom environments, both in-person and virtual, ensuring effective learning outcomes.
• Prepare training materials, demonstrations, and hands-on lab exercises.
• Evaluate student progress and provide technical guidance and support during training sessions.
• Maintain training equipment, lab environments, and course documentation.
• Provide technical expertise related to Industrial Ethernet and industrial communication technologies.
• Support troubleshooting and problem resolution as part of training and professional services engagements.
• Gather customer feedback to improve training programs and service offerings.
• Engage with customers to assess application requirements, network environments, performance & reliability constraints, and integration needs for industrial communication solutions.
• Collaborate with Sales and Product Management during pre-sales and design-win phases: provide technical consultations, solution architecture guidance, ROI/value discussions, demonstration setups, and proof-of-concepts.
• Translate customer requirements into HMS product configurations, integration guidelines, and best practices (e.g., PROFINET, EtherNet/IP, EtherCAT, Modbus).
• Support customization and adaptation of HMS products or modules to fit customer contexts (firmware options, protocol stacks, gateway configurations, diagnostics).
• Assist with commissioning, validation, and troubleshooting in the field or remotely.
• Provide training, documentation, and technical support to internal stakeholders and external customers/integrators.
• Capture field experience and insights to influence product development and future enhancements.

Skills

Industrial networking

Problem-solving

Communication skills

Training experience

Education

Bachelor's degree in Electrical Engineering or Computer Engineering

Tools

Python

C/C++

Job description

HMS Networks seeks an Application Engineer to bridge HMS solutions with customers, supporting pre-sales, design-win, and training deployments. You will work with Sales, Product Management, R&D, and Support to ensure successful solution adoption and customer satisfaction.

You will organize on-site and on-line training programs, develop materials, and contribute to post-deployment optimization across industrial Ethernet environments.