Industrial Maintenance Technician I - Troubleshooting & PM

westrockcoffeeinternaljobs; Conway (AR); On-site; USD 42,000 - 54,000; Full time

Job summary

WestRock Coffee is seeking a Maintenance Technician I to perform routine maintenance, repair, and support on production and facility systems, ensuring reliable operation and minimal downtime.

This role handles work orders, preventive maintenance, and troubleshooting under moderate supervision, while maintaining safe work practices and contributing to plant goals through technical skill development and consistent performance.

Qualifications

• High School Diploma or GED required for baseline credentials.
• Technical certificate or diploma in industrial maintenance preferred.
• Basic understanding of mechanical systems and lubrication principles.
• Ability to read simple schematics, manuals and work instructions.
• Proficiency using hand tools, power tools, and diagnostic instruments safely.
• Strong attention to detail and commitment to reliability.
• Basic computer literacy for CMMS and documentation.

Responsibilities

• Perform preventive maintenance on mechanical, electrical, hydraulic, and pneumatic systems per schedules.
• Troubleshoot and repair equipment malfunctions under supervision.
• Inspect machinery and report potential problems to prevent downtime.
• Assist with equipment installations, changeovers, and adjustments.
• Document maintenance activities accurately within the CMMS system.
• Maintain tools, parts, and work areas in clean, organized condition.
• Participate in safety and continuous improvement programs (5S, root cause analysis).
• Comply with OSHA, NFPA, and company safety policies including lockout/tagout.
• Support facility and utility maintenance tasks as assigned.
• Perform other duties to support departmental and plant goals.

Skills

Attention to detail

Reading schematics

Diagnostics with tools

CMMS documentation

Safety awareness

Problem solving

Education

High School Diploma or GED

Technical certificate/diploma in industrial maintenance

Tools

Hand tools

Power tools

Diagnostic instruments

CMMS software

Job description

WestRock Coffee is seeking a Maintenance Technician I to perform routine maintenance, repair, and support on production and facility systems, ensuring reliable operation and minimal downtime.

This role handles work orders, preventive maintenance, and troubleshooting under moderate supervision, while maintaining safe work practices and contributing to plant goals through technical skill development and consistent performance.