Industrial Lubricants Tech Service Lead – Customer-Facing

CPS, Inc.; Virginia (MN); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

All major insurances

Vacation time

Summertime work hours

401K

Pension Plan

Job summary

CPS, Inc. is seeking an experienced Technical Service professional to support Sales and interface with customers on lubricant formulations including greases and hydraulic fluids.

You will manage approval testing plans, organize data, and prepare technical literature for customers and Sales teams while maintaining up-to-date knowledge of industry trends. The role requires strong project management, safety compliance, and ability to communicate effectively with internal teams and external

Qualifications

• Bachelor’s degree in Chemistry, Chemical/Mechanical Engineering or related field in Industrial Lubricant formulation science of at least 5 years
• Demonstrated understanding of Technical Service functions and application of best practice standards and techniques typically acquired after at least 5 years of relevant experience in the Lubricant industry and demonstrated successful Sales & Marketing support experience.

Responsibilities

• Provide expert technical support to Sales and interface with customers as required to meet their technology and approval needs.
• Organize and execute plans for approval testing to meet customer needs.
• Prepare written reports and technical literature for customers and Sales.
• Maintain up-to-date knowledge of lubricant technology and industry directions.
• Take responsibility for a safe working environment in office and laboratory and assist in safety training as required.
• Manage projects with Technical Service stage gate processes using Accolade software.
• Interface with CTS, R&D, OEM, Sales and Marketing to understand current and future market requirements.
• Attend industry meetings to influence future specifications to the company’s benefit.
• Occasional travel to customer locations; Travel is 10-15%.

Skills

Technical Service

Customer interface

Project management

Safety & ISO procedures

Lubricant chemistry knowledge

Communication

Education

Bachelor’s degree in Chemistry or Mechanical/Chemical Engineering

Advanced degree (MS/MBA/PhD)

Tools

Accolade software

Job description

CPS, Inc. is seeking an experienced Technical Service professional to support Sales and interface with customers on lubricant formulations including greases and hydraulic fluids.

You will manage approval testing plans, organize data, and prepare technical literature for customers and Sales teams while maintaining up-to-date knowledge of industry trends. The role requires strong project management, safety compliance, and ability to communicate effectively with internal teams and external