Industrial IT & ERP Support Specialist

Mesabi Metallics Company LLC; Paducah (KY); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

401(k) with 6% company match

Life Insurance

Job summary

Mesabi Metallics Company LLC in Paducah, Kentucky, is hiring an IT Support professional responsible for ensuring the reliability and performance of IT systems supporting plant operations. This critical role involves managing industrial IT environments, troubleshooting issues, and maintaining cybersecurity controls.

The ideal candidate should have 5-10 years of IT experience, strong technical skills in infrastructure and ERP systems, particularly SAP, as well as experience in a manufacturing environment. Attractive salary and benefits are offered.

Qualifications

• 5 to 10 years of experience in IT Technical Support, Infrastructure Support, Systems Administration, or IT Operations.
• Strong hands-on experience in administering and supporting Windows Server environments.
• Proven experience in supporting business-critical IT environments.

Responsibilities

• Provide L1/L2 support for desktops, laptops, printers, servers, and IT peripherals.
• Support ERP systems (preferably SAP) and business-critical applications.
• Manage IT incidents and service requests within SLA timelines.

Skills

IT Technical Support

Infrastructure Support

Systems Administration

Active Directory

Cybersecurity Best Practices

ERP Systems (SAP)

Windows Server Administration

Education

Bachelor's / Master's Degree in Information Technology or related field

Job description

Mesabi Metallics Company LLC in Paducah, Kentucky, is hiring an IT Support professional responsible for ensuring the reliability and performance of IT systems supporting plant operations. This critical role involves managing industrial IT environments, troubleshooting issues, and maintaining cybersecurity controls.

The ideal candidate should have 5-10 years of IT experience, strong technical skills in infrastructure and ERP systems, particularly SAP, as well as experience in a manufacturing environment. Attractive salary and benefits are offered.