Industrial Instrumentation Repair & Calibration Tech

Endress+Hauser; Anaheim (CA); Presencial; USD 39.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Family-owned

Tuition reimbursement

401(k) with company match

Paid holidays

Paid time off

Parental leave

Employee discounts

Descripción de la vacante

Endress+Hauser is seeking a hands-on Repair Technician to diagnose, repair, test, and calibrate equipment for reliable customer service. The role emphasizes independent work, problem-solving, and coordination across locations to move repairs efficiently.

Ideal candidates have 2+ years in testing, calibration, or repair, with industrial instrumentation experience. A strong customer-service mindset and familiarity with recordkeeping and SOPs are preferred.

Formación

• Two years of experience in a related field involving product testing, calibration, and repair, preferably including RMA processes.
• Previous experience working with industrial instrumentation.
• Previous experience in customer service is highly desirable.
• Knowledge of recordkeeping practices and procedures.
• Knowledge of basic process control and industrial instrumentation concepts.
• Ability to diagnose and identify the causes of optical, electronic, or electrochemical malfunctions.
• Ability to read schematic diagrams.
• Ability to use hand tools, specialized equipment, laboratory equipment, and PPE.
• Ability to interpret and follow test procedures, work instructions, and standard operating procedures.
• Ability to operate a personal computer and use Microsoft applications for word processing and spreadsheets, as well as specialized programs and systems.
• Ability to communicate effectively, respectfully and professionally with colleagues and customers in English, both orally and in writing.
• Ability to exercise discretion and independent judgment when resolving urgent customer matters, managing time, setting priorities, and scheduling tasks.
• Ability to learn the use of specialized equipment, systems and programs either by traditional training, or by self-training.

Responsabilidades

• Coordinate material returns with direct customers, sales centers, and/or other E+H LA locations; approve or reject requests; and generate Return Authorizations.
• Log returned products and validate the accompanying documentation and materials.
• Clarify and confirm, or reject, product data and work requests with sales centers, direct customers, other departments and/or other E+H LA locations.
• Generate Repair Orders and/or document product receipt.
• Troubleshoot, diagnose, test, repair, modify, and/or calibrate returned products.
• Prepare reports describing completed or required work and/or issue calibration certificates.
• Calculate costs and pricing using the appropriate tools and procedures, prepare and present cost estimates.
• Update records in multiple systems and follow up through completion.
• Keep shelves clean and organized.
• Prioritize, schedule, and coordinate repair activities.
• Attend early or late meetings with other E+H LA locations.

Conocimientos

Customer service

Schematic reading

Problem diagnosis

Microsoft Office

Time management

Herramientas

Hand tools

Specialized equipment

Laboratory equipment

PPE

Descripción del empleo

Endress+Hauser is seeking a hands-on Repair Technician to diagnose, repair, test, and calibrate equipment for reliable customer service. The role emphasizes independent work, problem-solving, and coordination across locations to move repairs efficiently.

Ideal candidates have 2+ years in testing, calibration, or repair, with industrial instrumentation experience. A strong customer-service mindset and familiarity with recordkeeping and SOPs are preferred.