Industrial Inside Sales Team Lead - Customer Accounts

SunSource; Elko (NV); On-site; USD 45,000 - 65,000; Full time

Job summary

SunSource Lubrication Equipment & Supply (LES) in Phoenix, AZ and Elko, NV seeks a Customer Service Representative Lead to drive inside sales for corporate accounts by phone and online, manage orders, and coordinate with vendors.

Responsibilities include maintaining accounts, quoting, entering orders, setting up part numbers, and resolving delivery issues; a BA or 5+ years of related experience is preferred; strong MS Office skills and knowledge of hoses/gaskets are valued.

Qualifications

• 5+ years related experience and/or training; or Bachelor's degree (B. A.) from a four-year college or university; or equivalent combination of education and experience.
• Must be able to successfully function in a fast paced, high volume environment utilizing Microsoft Office tools such as Word, Excel, etc.
• Knowledge of industrial hose and gasket industry preferred

Responsibilities

• Sell industrial hose and gasket products and maintain customer accounts
• Take orders on the phone and over the internet
• Enter orders and product quotes into the computer system
• Emphasize salable features, quotes prices and credit terms and prepares sales orders for orders obtained
• Estimate delivery dates based on knowledge of production and delivery schedules and inventory
• Prepares reports of business transactions in company database
• Works with account managers to keep account activities up to date
• Investigates and resolves customer problems with deliveries

Job description

SunSource Lubrication Equipment & Supply (LES) in Phoenix, AZ and Elko, NV seeks a Customer Service Representative Lead to drive inside sales for corporate accounts by phone and online, manage orders, and coordinate with vendors.

Responsibilities include maintaining accounts, quoting, entering orders, setting up part numbers, and resolving delivery issues; a BA or 5+ years of related experience is preferred; strong MS Office skills and knowledge of hoses/gaskets are valued.