Industrial Field Service Technician – Aluminum Mills

Solenis LLC; Illinois; On-site; USD 44,000 - 64,000; Full time

Benefits offered by this job

Competitive health + wellness benefit

Continuous professional development

15 days paid time off

Competitive salary and bonuses

401k Plan

Company car for travel

Job summary

Solenis is seeking a Service Technician to support customers at aluminum manufacturing facilities in and around Bettendorf, Iowa. You will install, service, troubleshoot, and optimize equipment and chemical treatment systems at customer sites.

The role involves local travel to customer sites, working in an industrial environment, and providing on-site technical support to improve operations. Document findings and train customers for long-term reliability.

Qualifications

• Technical experience in industrial maintenance or field service.
• Experience in aluminum mills, metals processing, or heavy industrial settings preferred.
• Strong mechanical troubleshooting and problem-solving skills.
• Ability to work independently and manage priorities in a customer-facing environment.
• Excellent communication and relationship-building skills.

Responsibilities

• Install, service, troubleshoot, and optimize equipment and chemical treatment systems at customer sites.
• Conduct equipment inspections, preventive maintenance, and performance evaluations.
• Provide on-site technical support and recommendations to improve operational efficiency and reliability.
• Demonstrate products, equipment, and services while ensuring successful implementation and customer satisfaction.
• Partner with customers to identify and resolve process and equipment-related issues.
• Document service activities, technical findings, and recommendations.
• Support new product implementations, system startups, and customer training initiatives.
• Maintain strong working relationships with customer operations, maintenance, and engineering teams.

Skills

Mechanical troubleshooting

Customer-facing

Field service

Job description

Solenis is seeking a Service Technician to support customers at aluminum manufacturing facilities in and around Bettendorf, Iowa. You will install, service, troubleshoot, and optimize equipment and chemical treatment systems at customer sites.

The role involves local travel to customer sites, working in an industrial environment, and providing on-site technical support to improve operations. Document findings and train customers for long-term reliability.