Industrial Facility Security Lead - 2nd Shift

Securitas Security Services USA, Inc.; West Branch (IA); On-site; USD 56,482,000 - 58,548,000; Full time

Benefits offered by this job

Medical, Dental, Vision & 401K Options

Life, AD&D, & Disability Insurance

Telemedicine

Paid Time Off

FREE Uniforms

Paid Training

Paid Weekly

Employee Assistance Program

DailyPay Access Program

Discounts on childcare, pet care, cars

Job summary

Securitas Security Services USA, Inc. is hiring a Manufacturing Facility Security Officer in West Branch, IA.

This full-time role covers 2nd shift (Mon-Fri) with a wage of $20.09 per hour and involves monitoring premises, access control, and patrolling client locations. Responsibilities include de-escalation, incident reporting, post order adherence, and providing customer service to client personnel and visitors.

Qualifications

• 2 years of customer service experience.
• High School Diploma or GED required.
• Above average computer / technology skills.
• Security, Law Enforcement, or Military experience a plus.
• Ability to work independently.
• Remain calm and professional during stressful situations.
• Attention to detail and vigilance during shift.
• Professional demeanor required.
• Respond to emergencies with rapid / effective judgment.

Responsibilities

• Conflict resolution and de-escalation.
• Frequent interactions with client employees and guests.
• Identify and report safety issues, hazardous conditions, or suspicious activity.
• Ensure post orders are followed and rounds completed.
• Provide customer service and information to client’s employees and guests.
• Utilize technology devices throughout shift.
• Conduct lengthy foot patrols of the property.
• Perform access control duties.
• Front desk duties.
• Carry out tasks of similar nature for assigned site.

Skills

Customer service

Computer skills

Independence

Calm under pressure

Attention to detail

Professional demeanor

Emergency judgment

Education

High School Diploma or GED

Job description

Securitas Security Services USA, Inc. is hiring a Manufacturing Facility Security Officer in West Branch, IA.

This full-time role covers 2nd shift (Mon-Fri) with a wage of $20.09 per hour and involves monitoring premises, access control, and patrolling client locations. Responsibilities include de-escalation, incident reporting, post order adherence, and providing customer service to client personnel and visitors.