Industrial Engineering Intern: Process Improvement

Jobtailor; Phoenix (AZ); On-site; USD 223,000 - 357,000; Full time

Job summary

Jobtailor is seeking an intern to act as an internal business consultant supporting servicing and operations groups. You'll identify process improvement opportunities to deliver superior customer experiences and reduce costs, collect data for insights, and develop proposals for senior leadership.

You will deploy improvements to systems and processes and lead projects, making a measurable impact on business outcomes.

Qualifications

• Currently enrolled in a full-time Bachelor’s degree program.
• Expected graduation date between December 2027 and June 2028.
• Ability to communicate clearly and consistently verbally and in writing.
• Adept at root cause and quantitative analysis using analytical skills.
• Understanding of continuous process improvement and problem solving methodologies.
• Strong interpersonal skills and capacity to work independently or in teams.
• Results-driven ability to own projects and initiatives end-to-end.
• Knowledge of common industrial engineering software such as Excel and SQL.

Responsibilities

• Act as an internal business consultant supporting servicing and operations business groups.
• Identify process improvement opportunities to enable superior customer experiences and reduce costs.
• Collect data and analyze it for insights.
• Develop proposals and recommendations for senior leadership.
• Deploy improvements to systems and processes.
• Lead projects and make an impact on the business and Card Members.
• Create effective strategies, systems, and processes.
• Collaborate within a large engineering organization of industrial engineers, analysts, and project managers.
• Coordinate with Technology, Finance, Risk, Operations, Marketing, Brand, and external vendors.

Skills

Analytical skills

Continuous process improvement

Project management

Statistical analysis

Root-cause analysis

Communication skills

Team collaboration

Education

Bachelor’s degree in progress

Tools

Excel

SQL

Job description

Jobtailor is seeking an intern to act as an internal business consultant supporting servicing and operations groups. You'll identify process improvement opportunities to deliver superior customer experiences and reduce costs, collect data for insights, and develop proposals for senior leadership.

You will deploy improvements to systems and processes and lead projects, making a measurable impact on business outcomes.