Process Improvement Lead

Jobtailor; Washington (District of Columbia); On-site; USD 100,000 - 140,000; Full time

Job summary

Jobtailor, based in Washington, DC, seeks a seasoned professional to provide consulting expertise in business and operational process change and improvement. You will deliver process-engineering support to production activities and plant projects to enhance operations and system performance.

The role requires analyzing existing processes, integrating new processes with current systems, and communicating changes to Business Systems teams.

Qualifications

• Level 2: 2 years relevant experience with Bachelors; 0 years with Masters; or HS Diploma and 6 years relevant experience.
• Level 3: 5 years relevant with Bachelors; 3 years with Masters; 0 with PhD/JD; or HS Diploma and 9 years relevant experience.
• Level 4: 9 years relevant with Bachelors; 7 years with Masters; 4 years with PhD/JD; or HS Diploma and 13 years relevant experience.
• Demonstrated experience in business process consulting, operational improvement, or process re-engineering.
• Strong understanding of process-engineering principles and experience supporting production or plant operations.
• Experience modeling business processes using structured methodologies and tools (e.g., use-case scenarios, process modeling frameworks).
• Ability to integrate business processes with data and system architecture requirements.
• Familiarity with supply chain analysis, cost-reduction strategies, and operational performance improvement.
• Knowledge of quality-improvement methodologies such as Six Sigma, ISO 9004, Lean, or similar frameworks.
• Strong problem-solving and analytical abilities, with the capacity to evaluate complex processes and recommend effective solutions.
• Excellent communication skills, with the ability to convey process changes to technical and non-technical stakeholders.
• Ability to collaborate across business units and drive change in a dynamic, fast-paced environment.

Responsibilities

• Provide consulting expertise specializing in business and operational process change and improvement.
• Deliver process-engineering support to production activities and plant projects to enhance operations and system performance.
• Analyze existing processes and evaluate re-engineering alternatives to address technical challenges and future business needs.
• Integrate new business processes with existing systems and communicate changes to affected Business Systems teams.
• Perform supply chain analyses, identifying opportunities to reduce costs and improve customer outcomes.
• Use analytical findings to recommend operational improvements that increase efficiency and service quality.
• Recommend and support quality-improvement initiatives, including Six Sigma, ISO 9004, and related methodologies.
• Model business processes and requirements using structured tools and techniques, such as use-case scenarios.
• Integrate business-process models with data and system architectural models to ensure alignment and operational accuracy.
• Collaborate with cross-functional teams to drive continuous improvement and support organizational change initiatives.

Skills

Business process consulting

Operational improvement

Process re-engineering

Six Sigma

ISO 9004

Lean

Data modeling

Use-case modeling

Analytical abilities

Communication skills

Cross-functional collaboration

Education

Bachelor's degree in related field

Master's degree in related field

PhD or Juris Doctorate in related field

Job description

Jobtailor, based in Washington, DC, seeks a seasoned professional to provide consulting expertise in business and operational process change and improvement. You will deliver process-engineering support to production activities and plant projects to enhance operations and system performance.

The role requires analyzing existing processes, integrating new processes with current systems, and communicating changes to Business Systems teams.