Industrial Engineer & Tech Support

Allison Transmission; Indianapolis (IN); On-site; USD 65,000 - 95,000; Full time

Job summary

Allison Transmission is seeking an Industrial Engineer & Tech Support Specialist in Indianapolis to drive process improvements, optimize layouts, and sustain high operational efficiency across production and distribution. You will provide technical support for systems, hardware, and software critical to daily operations, integrating lean tools and IT support to ensure seamless flow.

The role involves engineering problem-solving, packaging development, and collaboration with cross-functional

Qualifications

• Engineering degree required.
• 1–2 years of engineering experience.
• Experience with SAP, RF systems and BOM knowledge.

Responsibilities

• Drive process improvements and layout optimization across production and distribution.
• Provide technical support for equipment, hardware, and IT systems.
• Maintain equipment uptime and performance; troubleshoot issues with maintenance teams.
• Collaborate with maintenance, engineering, warehousing, and IT to resolve issues.

Skills

Analytical thinking

Problem solving

Technical communication

Team collaboration

Education

Engineering degree

Tools

SAP

RF systems

Microsoft Office

Job description

## Industrial Engineer & Tech SupportApplylocations: Indianapolis, INtime type: Full timeposted on: Posted Todayjob requisition id: R007965**JOIN THE TEAM THAT’S POWERING PROGRESS**Building cities. Driving commerce. Fueling Progress. For over 100 years, Allison has powered the vehicles and technology that move our world forward. What powers us? Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we're driving progress everywhere because we employ top talent worldwide. In both the Allison Transmission and Allison Off-Highway Drive and Motion Systems business units, our team strives to Improve the Way the World Works.Learn more about this role and how you can begin *driving your career forward!***Benefits:**The below list features some of the benefits currently available. Eligibility may be subject to the terms and conditions of governing documents and available benefits may be subject to change at the company’s discretion.* Choice of medical plans with prescription coverage* Employer HSA contribution* Dental & Vision Insurance* Paid Parental Leave* Short & Long-Term Disability* Other voluntary benefits including: Critical Illness, Hospital Indemnity, Identity Theft Protection and Pet Insurance* 401K with generous Company match & contribution* Accrued Paid Time Off* 12 Paid Holidays + 1 Floating Holiday* Robust employee wellness program* Tuition assistance program**Job Description:****Job summary:**The Process Engineer / Technical Support Specialist is responsible for driving process improvements, supporting equipment performance, optimizing work center layouts, and maintaining high operational efficiency across production and distribution activities. This role also provides technical support for systems, hardware, and software critical to daily operations. The position integrates engineering problem-solving, packaging development, lean tools, and IT support to ensure seamless production, material handling, and information flow. **Job responsibilities:****Process Engineering*** Lean Tools, Continuous Improvement & Layout Optimization* Applies lean methodologies, benchmarking, and improvement strategies to standard processes.* Works with operations to optimize work center layouts, material flow, containerization, visual controls, and standard quantities.* Designs and installs visual controls.* Reviews, evaluates, and recommends material handling and processing equipment.* Supports continuous improvement initiatives across operations.**Work Center & Job Assignment Optimization*** Reviews unitizing jobs for efficiency and potential reassignment.* Analyzes job requirements to determine proper work center placement.* Obtains Packaging Engineer approval when packaging changes are required.* Assigns jobs to new work centers and prepares job lists prior to new equipment setup. Identifies which jobs should move to new machines and obtain management approval.* Analyzes belt line utilization to level workload. Creates sub-kits to reduce loose components.**Visual BOM, Cost Analysis & Documentation*** Creates Visual Bills of Material (BOMs) for belt line operations.* Calculates labor and materials savings.* Provides packaging engineering support, including alternative material approval.* Generate floor layouts for work center rearrangements and new equipment placement.* Packaging Engineering Responsibilities* Warehouse, Distribution & Logistics Support**Equipment Support*** Responsible for ensuring repairs and improvements are completed on all equipment.* Collaborates with Machine Repair and Electrical teams to resolve equipment issues.* Contact technical representatives as needed. Programs equipment and maintains working knowledge of all equipment.* Assists operators with machine operations and issues.**.****Technical Support & System Administration*** Identifies system requirements and hardware/software needs. Assists with technical issue resolution.* Acts as liaison between plant and Cybel/HP for PCCS and ATEC systems. Provides software support for Microsoft Office applications, SAP, and RF systems.* Provides hardware support for internal systems and maintains Tek Logix hardware requests.* Acts as direct support contact for the ECU Crib.**Key performance measures:*** Equipment Uptime* Cost savings due to process improvements**Competencies and behaviors:**Required:* **Adhering to the highest standards in what we do**. We succeed through integrity, trust, and quality as we drive for results.* **Drive a positive customer experience**. We deliver better outcomes when we understand our customers’ needs and execute appropriately.* **Improve the way the world works**. We develop better solutions through innovation and a continuous desire to improve.* **Leveraging the power of teamwork**. We develop better solutions by working together toward a common goal.* Strong analytical and problem‐solving capability.* Ability to apply lean methodologies and optimize workflows.* Strong technical communication and documentation skills.* Ability to work independently and support cross‐functional needs.**Qualifications:**Required**:*** Degree in engineering.* Knowledge of process engineering, lean principles, and manufacturing workflows.* Experience with SAP, RF systems, and Microsoft Office.* Ability to interpret and develop Bills of Material and packaging specifications.Preferred:• Experience supporting equipment programming or automation.• Experience with warehouse or logistics operations.**Experience:**Required**:*** 1-2 years of engineering experience* Experience troubleshooting equipment issues.* Experience improving processes, layouts, or workflows.* Experience with packaging engineering tasks.* Experience supporting systems/hardware used in operations.**Scope factors:*** Provides technical and engineering support across equipment, workflow optimization, packaging, logistics, and systems.* Works cross functionally with maintenance, engineering, warehousing, and IT/system providers to resolve issues and improve processes.* Decisions influence equipment uptime, workflow efficiency, labor savings, layout optimization, and data integrity.* Represents the PDC in divisional engineering discussions and supports mission critical operational systems.* Impacts cost reduction efforts, process improvements, and technical problem resolution across multiple operational areas.