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Socket.dev is seeking a hands‑on Manufacturing Training & Documentation consultant to apply Industrial Engineer experience to support the development and standardization of training materials across manufacturing and warehouse operations.
The role spends significant time on the floor observing processes, translating current and improved methods into clear SOPs, Standard Work, Job Instructions, and OJT materials that improve training, quality, safety, and efficiency.
Job Description:
· Top 3 Skills: Experience as a manufacturing training specialist/Industrial Engineer.3+ years of experience in manufacturing, warehouse operations, industrialtraining, technical writing, process engineering, continuous improvementProcess Engineering background in Industrial setting.
· This is not simplymaking documentation to check a block.
· The documentation/job aids will direct managers and workers how to perform the current line and anew line coming in from a closing plant.
· These materials willbe used to get the facility operating efficiently.
· ******Read thisdescription in full please.
· This role is for anengineer that can create better lines and automation.
· This skill is neededin order to better document and create work flows and job aids.
· This is not a juniorrole nor for someone that has only documentation experience with no engineeringchange background. *******
· Position SummaryWe are seeking a hands‑on Manufacturing Training & Documentation consultantto utilize their Industrial Engineer experience to support the development andstandardization of training materials across manufacturing and warehouseoperations.
· This individual willspend significant time on the production and warehouse floor observingprocesses, engaging operators and subject‑matter experts, and translatingcurrent and improved processes into clear, practical training documentation.
· The primary focuswill be creating and maintaining Standard Operating Procedures (SOPs), StandardWork, Job Instructions, and On‑the‑Job Training (OJT) materials that improveemployee training, process consistency, quality, safety, and operational efficiency.
· The ideal candidatecombines strong technical writing and training-development skills withpractical manufacturing experience and an understanding of Lean/ContinuousImprovement principles.
· Key Responsibilities
· Observe and documentmanufacturing, assembly, testing, warehouse, receiving, material handling, kitting, and inventory processes.
· Partner directly withoperators, supervisors, engineers, quality, supply chain, and othersubject‑matter experts to understand and document current processes.
· Develop clear,visual, operator-friendly:
· Standard OperatingProcedures (SOPs)
· Standard WorkInstructions
· OJT / Job Instructiondocuments
· Training guides andqualification materials
· Process flowdocumentation
· One-point lessons andvisual aids
· Checklists andprocess verification documents
· Break complexprocesses into logical, sequential training steps that can be easily understoodby new employees.
· Incorporatephotographs, illustrations, screenshots, process parameters, qualitycheckpoints, safety requirements, and critical‑to‑quality steps into trainingmaterials.
· Identifyinconsistencies, unnecessary process variation, unclear work instructions, andpotential efficiency opportunities while documenting processes.
· Partner withOperations and Continuous Improvement teams to incorporate improved methodsinto standard work.
· Facilitate processreviews with operators and subject‑matter experts to validate thatdocumentation accurately reflects the approved process.
· Establish documentrevision controls and support an organized system for maintaining currenttraining materials.
· Assist supervisorsand trainers in implementing structured OJT programs and employee qualificationprocesses.
· Develop trainingmatrices and assist in tracking employee training and qualification status.
· Support new-hireonboarding and cross-training programs for manufacturing and warehouseemployees.
· Conduct periodicfloor audits to verify that documented standard work matches actual operatingpractices.
· Help create asustainable process for updating training documentation when products,equipment, layouts, or processes change.
· DesiredQualifications
· 3+ years ofexperience in manufacturing, warehouse operations, industrial training,technical writing, process engineering, continuous improvement, or a relatedfield.
· Demonstratedexperience developing SOPs, work instructions, OJT documentation, ormanufacturing training materials.
· Ability to quicklyunderstand manufacturing and warehouse processes through direct observation andemployee engagement.
· Strong technicalwriting skills with the ability to convert complex processes into concise,operator-friendly instructions.
· Experience workingdirectly with hourly manufacturing or warehouse employees.
· Strong proficiencywith Microsoft Office, particularly Word, PowerPoint, Excel, and Visio orsimilar process-mapping tools.
· Ability to createprofessional visual documentation incorporating photographs and processdiagrams.
· Understanding of LeanManufacturing concepts such as standard work, waste elimination, 5S, visualmanagement, process flow, and continuous improvement.
· Experience withstructured problem-solving methodologies such as 5 Whys, A3, 8D, or similarmethods is preferred.
· Experience supportingregulated, ISO-certified, or quality-controlled manufacturing environments ispreferred.
· Experience developingtraining matrices or qualification/certification programs is a plus.
· Key Competencies: The successful candidate should demonstrate:
· Strong floor presenceand comfort working directly within manufacturing and warehouse environments.
· Ability to askeffective questions and extract process knowledge from experienced operatorsand technical experts.
· Strong organizationaland project-management skills.
· Attention to detailand document accuracy.
· Ability to workindependently and manage multiple documentation projects simultaneously.
· Effectivecommunication across hourly employees, supervisors, engineers, and management.
· Continuous-improvementmindset with the ability to recognize opportunities while documentingprocesses.
· Practical approach todocumentation—materials must be usable on the floor, not simplyadministratively complete.
· Primary Deliverables Success in this assignment will be measured by the ability to:
· Develop and/or updateprioritized manufacturing and warehouse SOPs and OJT materials.
· Establish consistenttemplates and standards for site training documentation.
· Create visual,easy-to-follow work instructions for critical operational processes.
· Establish trainingand qualification matrices for applicable departments.
· Reduce reliance ontribal knowledge by converting operator knowledge into documented standardprocesses.
· Improve new-hiretraining effectiveness and time to competency.
· Identify and documentprocess-improvement opportunities discovered during process observation.
· Requirements
· Top 3 Skills: Experience as a manufacturing training specialist/Industrial Engineer.3+ years of experience in manufacturing, warehouse operations, industrialtraining, technical writing, process engineering, continuous improvementProcess Engineering background in Industrial setting.