Industrial Engineer: Fulfillment Systems & Capacity Planning

Exol; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Exol, a warehouse-as-a-service company, seeks an Industrial Engineer focused on fulfillment systems and capacity planning in our Jackson, GA facility. You will own the logic for how work flows through automated and manual areas and drive systematized, automated planning within our WMS and supporting tools.

You will analyze data, work within systems, and support floor operations to ensure the facility runs at planned capacity, waves work intelligently, and catches imbalances before service

Qualifications

• Bachelor's degree in Industrial Engineering or related field.
• Minimum 5 years of operations engineering experience in high-volume D2C/e-commerce fulfillment.
• Advanced technical skills with MS Office and BI tools for operational data validation and KPI reporting.
• Strong understanding of labor standards, time studies, process mapping, line balancing, and visual management.
• Experience leading change management initiatives, automation deployments, and process transformations across multiple sites.
• Proactive, results-oriented mindset and the ability to execute in fast-paced, high-growth environments.
• Proven success managing operational escalations, SLA performance, RCA/RCCA activities, and customer service recovery.
• Experience supporting facility start-ups, new site launches, and greenfield warehouse implementations.
• Strong analytical, continuous improvement (Lean/Kaizen), and stakeholder management skills, with expertise in WMS systems, fulfillment metrics, carrier operations, and data-driven decision making.

Responsibilities

• Design and optimize wave strategies across automated and manual fulfillment processes, configuring WMS/WES logic to support operational priorities.
• Capacity planning - Develop and manage capacity models across fulfillment operations, translating volume forecasts into labor, equipment, and throughput requirements.
• Systems and process automation - Lead the configuration, testing, and optimization of wave and slotting logic, partnering with technology teams to enhance system capabilities.
• Analytics and continuous improvement - Develop performance reporting, analyze throughput and capacity gaps, and translate findings into operational improvements.

Skills

Wave optimization

Capacity planning

WMS/WES

Automation

Data analysis

Lean/Kaizen

Stakeholder management

SLA management

Education

Bachelor's degree in Industrial Engineering or related field

Tools

AMR

GTP

ASRS

Job description

Exol, a warehouse-as-a-service company, seeks an Industrial Engineer focused on fulfillment systems and capacity planning in our Jackson, GA facility. You will own the logic for how work flows through automated and manual areas and drive systematized, automated planning within our WMS and supporting tools.

You will analyze data, work within systems, and support floor operations to ensure the facility runs at planned capacity, waves work intelligently, and catches imbalances before service