Warehouse Industrial Engineer (Fulfillment System & Capacity Planning)

Exol LLC; Georgia; On-site; USD 90,000 - 120,000; Full time

Job summary

Exol LLC is seeking an Industrial Engineer focused on fulfillment systems and capacity planning to optimize wave strategies across automated and manual processes. You will own WMS/WES logic, model capacity, and drive automation and continuous improvement across multiple sites.

The role requires a Bachelor's in Industrial Engineering or related field with 5+ years in high-volume fulfillment. On-site in GA with strong analytical and leadership skills preferred.

Qualifications

• Bachelor's degree in Industrial Engineering, Supply Chain, Logistics or related field.
• Minimum 5 years of operations engineering experience in high-volume fulfillment centers.
• Experience with automated systems (AMR, WMS/WES) preferred.
• Strong analytical and KPI reporting capabilities.

Responsibilities

• Design and optimize wave strategies across automated and manual fulfillment processes.
• Develop and manage capacity models, translating forecasts into labor and equipment needs.
• Lead configuration, testing, and optimization of wave and slotting logic.
• Develop performance reports and drive continuous improvements.

Skills

Process optimization

Data analysis

Lean / Kaizen

Stakeholder management

Leadership / coaching

Education

Bachelor's degree in Industrial Engineering, Supply Chain Management, Logistics, or related field

Tools

WMS

WES

MS Office

BI tools

Job description

Who we are

More efficient. More accurate. More accessible. Exol is bringing industry-leading automation to businesses of all sizes through an innovative warehouse-as-a-service model.

What we need

Exol is seeking an Industrial Engineer focused on fulfillment systems and capacity planning. You will own the logic that determines how work flows through the building, across both automated and manual functional areas, and you'll lead the effort to systematize and automate that logic within our WMS and supporting tools. This is an execution-oriented role who will report to the Warehouse Optimization Manager (or similar). You'll spend your time analyzing data, working within systems, and supporting operations on the floor. The output is a facility that waves work intelligently, runs at planned capacity, and catches imbalances before they become service failures.

What we do

Exol is pioneering warehousing-as-a-service through automated, tech-driven supply chain solutions. We specialize in high-speed unit-level picking, automated storage, and seamless parcel distribution for leading D2C and omnichannel brands.

*Exol is an independently managed joint venture between Symbotic and SoftBank.

What you’ll do

• Order waving - Design and optimize wave strategies across automated and manual fulfillment processes, configuring WMS/WES logic to support operational priorities. Partner with operations and transportation teams to align execution with labor, capacity, and carrier requirements, while monitoring performance and refining wave logic to improve throughput and efficiency.
• Capacity planning - Develop and manage capacity models across fulfillment operations, translating volume forecasts into labor, equipment, and throughput requirements. Create planning scenarios, identify capacity constraints, and drive solutions to support growth, peak demand, and operational changes.
• Systems and process automation - Lead the configuration, testing, and optimization of wave and slotting logic, partnering with technology teams to enhance system capabilities. Automate key planning and reporting processes, translate operational needs into functional requirements, and maintain documentation to ensure scalable and repeatable solutions.
• Analytics and continuous improvement - Develop performance reporting, analyze throughput and capacity gaps, and translate findings into operational improvements. Support time studies and labor standards to maintain accurate capacity models.

What we need

What we need Bachelor's degree in Industrial Engineering, Supply Chain Management, Logistics, or a related field. Minimum 5 years of operations engineering experience in high-volume D2C/e-commerce fulfillment centers; strong preference for experience with automated systems (AMR, GTP, ASRS). Advanced technical skills with MS Office and BI tools for operational data validation and KPI reporting Strong understanding of industrial engineering principles, including labor standards, time studies, process mapping, line balancing, and visual management. Experience leading change management initiatives, automation deployments, and process transformations across multiple sites. Proactive, results-oriented mindset and the ability to execute effectively in fast-paced, high-growth environments. Proven success managing operational escalations, SLA performance, RCA/RCCA activities, and customer service recovery within fulfillment or 3PL operations. Experience supporting facility start-ups, new site launches, and greenfield warehouse implementations. Strong analytical, continuous improvement (Lean/Kaizen), and stakeholder management skills, with expertise in WMS systems, fulfillment metrics, carrier operations, and data-driven decision making.

Preferred Background in a startup and high-growth environment, including the ability to build processes, teams, and operational discipline in a rapidly evolving organization.

Experience with food safety and quality management systems (e.g., SQF, HACCP, GMPs) preferred.

Proven ability to coach, mentor, and scale large teams (100+ associates) across multiple shifts and peak seasons

Successful experience mitigating operational escalations, RCCAs, SLA performance, and service recovery within a 3PL, fulfillment, or multi-client environment strongly preferred.

Our Environment

On-site in our Jackson, GA warehouse facility (floor-focused with administrative responsibilities). Ability to work variable shifts (days, nights, weekends) as operational and peak demands require. Up to 25% travel for network visits or customer meetings. Valid driver’s license required.

#LI-SS1 #LI-Onsite

About Exol

Exol provides flexible and scalable outsourced warehouse services to meet the dynamic needs of the modern supply chain. We operate state-of-the-art distribution centers, allowing you to focus on your business while we handle the complexities of warehouse operations. For more information, visit www.exol.com.

More efficient. More accurate. More accessible. Exol is bringing industry-leading automation to businesses of all sizes through an innovative warehouse-as-a-service model.

Exol provides flexible and scalable outsourced warehouse services to meet the dynamic needs of the modern supply chain. We operate state-of-the-art distribution centers, allowing you to focus on your business while we handle the complexities of warehouse operations. For more information, visit www.exol.com.