Industrial Engineer

Cart.com; Groveport (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Cart.com is seeking an Industrial Engineer to optimize the fulfillment network. You will analyze labor, cost per unit, and workflow efficiency while supporting Lean initiatives and cross-functional collaboration with operations, finance, and facilities.

Based at Groveport, OH, you’ll lead time studies, develop labor standards, and contribute to capacity planning and the evaluation of new partners. This role emphasizes data-driven decision making and scalable process improvements.

Qualifications

• 3+ years of experience in industrial engineering, supply chain, warehouse operations, or continuous improvement environments.

Responsibilities

• Build and maintain analytical models to support forecasting, staffing, Capex justifications, and improvements.
• Develop SQL queries and Python scripts to surface insights from WMS, WCS, and ERP data.
• Perform post-launch studies to compare model accuracy vs. actuals and refine predictive tools.
• Develop summaries and reports on partner profitability, network performance, and ROI for projects.
• Assist multi-site or network-level IE projects coordinating scope, schedule, and budget.
• Redesign layouts, storage configurations, workflow, and dock utilization for efficiency.
• Conduct space planning analyses to maximize throughput and minimize travel.
• Design slotting strategies and SKU profiling to reduce handling costs.
• Lead Lean/Six Sigma initiatives to reduce waste and improve throughput.
• Establish labor standards via time studies and work measurement.
• Collaborate across operations, finance, facilities and IT on optimization.

Skills

SQL

Python

Power BI

Tableau

Looker

Excel

Data analysis

Lean Six Sigma

Education

Bachelor's in Industrial Engineering

Tools

Power BI

Tableau

Looker

Snowflake

Job description

At Cart.com, we're defining the future of commerce.

Founded to solve the growing complexity of modern commerce, Cart.com helps businesses simplify how they sell, fulfill, and deliver products to their customers. We bring together technology, services, and logistics infrastructure into one connected platform, making it easier for organizations to grow, operate efficiently, and navigate an increasingly fragmented commerce landscape.

We work with brands, retailers, manufacturers, and public sector organizations to support every stage of the customer journey, from ecommerce and order management to fulfillment, distribution, and delivery. By combining software, expertise, and a nationwide logistics network into a unified solution, we help our customers move faster, operate smarter, and scale with confidence.

But what truly sets Cart.com apart is our people. We're builders, problem-solvers, and innovators who thrive on turning big challenges into meaningful outcomes for our customers. Every day, we're helping shape the future of commerce while creating opportunities to learn, grow, and make an impact.

If you're energized by solving complex problems, collaborating with talented teammates, and helping build what's next, we'd love to hear from you.

Cart.com Milestones

• Founded in 2020 with a vision to build the first truly unified commerce platform.
• Achieved unicorn status with a valuation exceeding $1 billion.
• Raised more than $475 million to support continued growth and innovation
• Expanded a nationwide commerce and logistics network that helps organizations scale, fulfill, and grow across channels.
• Recognized by Inc.'s Power Partner Awards for helping businesses grow and scale.
• Recognized as an award-winning employer for four consecutive years, reflecting our commitment to building an environment where talented people can grow, innovate, and make an impact.

Our values: Cart.com is building a company that is committed to living out these 6 core values:

• Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
• Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.
• Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
• Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
• Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
• Remember to be human: We work hard, but we leave room for the people, places and things that we love

AI is part of how we work. It's not doing the hiring.

We'll use AI in parts of our process and we think you should feel free to use it too — for research, prep, whatever helps. But our interviews exist to meet you, not your best AI-assisted draft. Real people make every call here. Any questions about how this works, just ask.

Onsite:

This position is open to applicants or individuals who are located in or around Groveport, OH.

The Role:

The Industrial Engineer is an individual contributor role responsible for supporting continuous improvement initiatives across the Cart.com fulfillment network. This role applies industrial engineering fundamentals to analyze processes, improve productivity, reduce cost, and support operational scalability. The Industrial Engineer executes defined projects while developing the technical and business judgment required for broader ownership.

The Industrial Engineer evaluates operational performance related to labor productivity, cost per unit, and workflow efficiency. Responsibilities include conducting time studies, developing labor standards, supporting space planning and layout optimization, assisting with capital and financial analysis, building analytical models, and contributing to the launch and evaluation of new fulfillment partners. The role supports Lean initiatives, documentation of standard work, and cross-functional analysis with operations, finance, and facilities.

This Industrial Engineer role will be supporting mainly our Groveport 1 site and additionally our Groveport 2 site as needed.

What You’ll Do:

Data Analysis & Reporting

• Build and maintain analytical models to support operational forecasting, staffing planning, capital expenditure (Capex) justifications, and improvement analyses
• Develop SQL queries, Python scripts, and reporting dashboards to surface actionable insights from WMS, WCS, and ERP data sources
• Perform post-launch studies to compare model accuracy against actual performance and close the feedback loop on predictive tools
• Build meaningful summaries and data reporting on partner profitability, network performance, and engineering project ROI

Building Launches, Shutdowns & Network Projects

• Assist multi-site or network-level industrial engineering projects, coordinating across stakeholders to meet scope, schedule, and budget targets

Facility Layout & Space Design

• Redesign and optimize building layouts, including storage configurations, process flow paths, workstation design, and dock utilization
• Conduct space planning analyses to maximize throughput, minimize travel distance, and support peak volume requirements
• Develop slotting strategies and SKU profiling analyses to improve warehouse efficiency and reduce handling costs

Process Optimization & Continuous Improvement

• Assist moderate/complex Lean/Six Sigma initiatives across the fulfillment network, identifying and eliminating waste in receiving, pick, pack, sort, and ship operations
• Conduct detailed time studies and work measurement to establish and validate labor standards
• Redesign process flows, SOP structures, and workstation configurations to improve throughput and reduce variability
• Evaluate and improve operational cost drivers including UPH, CPU, labor utilization, and partner profitability metrics

Cross-Functional Collaboration

• Support operational and financial forecasting cycles, contributing engineering-driven input on productivity, capacity, and cost
• Perform other related duties as required and assigned

Who You Are:

• A curious and proactive problem solver who takes initiative, identifies opportunities for improvement, and drives solutions with limited direction.
• Comfortable navigating ambiguity, adapting to changing priorities, and creating structure in fast-paced operational environments.
• A systems thinker who can understand both the big-picture impact of a decision and the detailed process steps that drive performance.
• Analytical by nature and action-oriented in execution, with the ability to translate data into recommendations that improve productivity, cost, capacity, and service.
• An effective communicator who can simplify technical concepts and collaborate across operations, engineering, IT, finance, facilities, and leadership teams.
• Comfortable working across all levels of the organization, from frontline associates to senior leaders.
• Confident challenging assumptions, questioning the status quo, and advocating for data-driven decisions.
• Collaborative, organized, and motivated by continuous improvement and operational excellence.

What You’ve Done:

• 3+ years of experience in industrial engineering, supply chain, warehouse operations, fulfillment, logistics, analytics, or continuous improvement environments.
• Experience in a 3PL, distribution, or multi-client fulfillment environment
• Led or independently owned projects from problem identification through analysis, recommendation, implementation, and results validation.
• Demonstrated ability to analyze large datasets and translate findings into actionable solutions that deliver measurable business results.
• Experience collaborating cross-functionally with operations, engineering, IT, finance, facilities, sales, or client-facing teams.
• Strong analytical and technical skills including SQL, advanced Excel, and data visualization tools such as Power BI, Tableau, or Looker.
• Understanding of labor planning, productivity measurement, operational cost analysis, and financial modeling.
• Bachelor's degree in Industrial Engineering preferred. Degrees in Supply Chain Management, Analytics, Operations Management, Engineering, or related fields will also be considered. Equivalent warehouse operations experience may be considered in lieu of a traditional engineering degree.

Nice to Haves:

• Experience working with Warehouse Management Systems (WMS); Manhattan WMS experience
• Experience working with Warehouse Control Systems (WCS); Dematic or Matthews/Pyramid experience
• Experience with warehouse automation technologies, including goods-to-person systems, robotics, AMRs, automated sortation, or platforms such as Locus, 6 River, AutoStore, and Symbotic.
• Experience with AutoCAD or other AutoDesk tools such as Revit, Inventor, or SolidWorks.
• Experience with data visualization and business intelligence tools such as Power BI, Tableau, Looker, or IBM Cognos Analytics.
• Experience with enterprise database platforms such as Snowflake, DB2, or similar environments.
• Advanced Excel capabilities, including Power Query, Power Pivot, VBA, and reporting automation.
• Experience with Beumer sortation systems.
• Experience supporting greenfield facility launches, network expansions, facility design, or major operational redesign initiatives.
• Lean Six Sigma certification or equivalent continuous improvement training.

Physical Demands & Working Conditions:

• Onsite: You are comfortable working in a warehouse/fulfillment center.
• You are comfortable with up to 25% travel.

Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.

All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.