Industrial Battery Field Technician – On-Site Service

Associated; Orland Park (IL); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Optional 4 day work week 10 hour or 5x

18 days paid time off each year

All tools provided

Company service van with gas card

Benefits package: medical, dental, etc

Referral bonus up to $2,500

401(k) with company match up to 5%

Job summary

Associated is hiring an Industrial Battery Field Service Technician for the Southwest Chicagoland territory, based in Orland Park, IL. You will troubleshoot motive power batteries and chargers, install and maintain equipment, and provide professional customer service on-site.

Responsibilities include service calls, maintenance, and safety compliance while keeping tools and van in good condition. A valid driver’s license and high school diploma are required, with 1–3 years in a related role

Qualifications

• High school diploma/GED and/or 1–3 years’ experience in electrical theory, motive power battery and charger repair in a similar environment or equivalent in college or vocational education.
• Excellent people skills and verbal communication is necessary.
• Must possess a valid driver’s license and maintain a good driving record.
• Proficient in reading and interpreting schematics, maps, blueprints, and technical service manuals.
• Hands-on experience with AC/DC power conversion, battery systems, high-voltage applications, and material handling equipment.
• Demonstrated ability to deliver professional, customer-focused service while communicating clearly and courteously with internal and external customers.
• Practical experience with chemical reactions involving acids and alkalis in an industrial/technical environment.
• Demonstrated ability to weld and solder lead using an open-flame torch safely.
• Strong written and verbal communication across all levels of the organization.
• Ability to perform arithmetic calculations supporting technical work.
• Willingness to follow verbal, written instructions accurately and safely.
• Experience staying current with industry innovations to recommend solutions based on customer needs.

Responsibilities

• Analyzes problem situations related to customer equipment and recommends corrective actions.
• Provides superb customer service and maintains professional demeanor.
• Diagnoses equipment faults and determines corrective course of action.
• Performs repairs on batteries and chargers to resolve issues.
• Conducts scheduled maintenance for contracted customers.
• Washes, cleans and neutralizes batteries at the customer site.
• Follows safety rules and proper hazardous waste disposal.
• Opens/closes work orders and documents repairs and time worked.
• Maintains van inventory and cleanliness.
• Ensures service van is well-maintained and safe to operate.
• Maintains personal tools and safety practices at all times.
• Adheres to customer safety and housekeeping guidelines during site work.

Skills

Electrical theory

Motive power battery repair

Customer service

Reading schematics

Verbal communication

Safety compliance

Welding/Soldering

Equipment operation

Education

High school diploma/GED

Tools

Forklifts

Overhead cranes

Hoists

Drills

Grinders

Welding equipment

Job description

Associated is hiring an Industrial Battery Field Service Technician for the Southwest Chicagoland territory, based in Orland Park, IL. You will troubleshoot motive power batteries and chargers, install and maintain equipment, and provide professional customer service on-site.

Responsibilities include service calls, maintenance, and safety compliance while keeping tools and van in good condition. A valid driver’s license and high school diploma are required, with 1–3 years in a related role