Industrial Account Manager

Crescent Electric Supply Co; Appleton (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Company holidays

Job summary

Crescent Electric Supply Co. is seeking an Industrial Account Manager in Wisconsin to develop and maintain long-term relationships with industrial customers. You will pursue sales and gross margin goals, prospect new accounts, and propose solutions and products to meet needs.

Responsibilities include planning, in-person customer visits, pricing, and collaborating with suppliers while upholding Crescent's standards and policies.

Qualifications

• Bachelor's Degree with 4 years of related experience or equivalent.
• Experience in wholesale electrical distribution and industrial sales.
• Valid driver's license with up to 25% travel and overnight stays.
• Proficient computer skills in Word, Excel, and Outlook; strong written and verbal communication.
• Ability to work quickly and accurately under deadlines; strong interpersonal and organizational skills.

Responsibilities

• Create and implement a business plan for assigned accounts in Crescent's CRM.
• Make in-person sales calls to prospective and current customers; price bills of material.
• Sell products and services using a conservative sales approach; upsell when beneficial.
• Build and maintain long-term relationships with industrial customers and suppliers.
• Resolve customer requests promptly; inform customers of policies.
• Communicate competitive conditions and customer feedback to management.
• Collaborate with suppliers to secure mutual business through joint calls.
• Conduct ethical and professional sales activities reflecting Crescent Electric.

Skills

Industrial sales

Interpersonal skills

Communication

Team orientation

Education

Bachelor's Degree

4 years related experience

Tools

MS Word

MS Excel

MS Outlook

CRM software

Job description

As an Industrial Account Manager at Crescent Electric, you will create and maintain solid, long‑term business relationships with customers on behalf of Crescent Electric. In this role, you will be responsible for reaching sales and gross margin goals, which includes prospecting and soliciting orders within the guidelines established by management, identifying customer needs, and proposing solutions and appropriate products and services to meet those needs.

Primary Duties

• Complete a business plan for assigned accounts in Crescent's CRM tool. Develop a sustainable sales/profit volume in assigned territory.
• Regularly make in‑person sales calls to prospective customers and current customer establishments. Introduce and demonstrate new products. Assist industrial customers by pricing bills of material.
• Utilize a conservative sales approach to sell products and services, offer add‑on and up‑sell products that may benefit the industrial customer, and suggest alternative products when a customer‑requested product is not available.
• Cultivate and maintain solid, long‑term relationships with industrial customers and suppliers.
• Assist and resolve customer requests and/or problems in a prompt and professional manner. Keep industrial customers informed about all relevant company and vendor policies.
• Communicates competitive conditions, observed customer financial weakness, and customer feedback to management.
• Cooperate with suppliers to secure mutual business through joint sales calls.
• Execute sales effort in an ethical and professional manner that will reflect favorably on the reputation of both the salesperson and the company.

Qualifications

• Bachelor's Degree from an accredited institution; 4 years of related experience and/or training, or equivalent combination of education and experience.
• Previous knowledge of wholesale electrical distribution industry and previous industrial sales experience.
• Valid Driver's License with the ability to travel up to 25% of the time with overnight stays.
• Individual must possess comprehensive computer skills (i.e., Microsoft Word, Excel, Outlook products) and product knowledge.
• Must have ability to work quickly and accurately under time constraints and against deadlines.
• Must possess interpersonal and organizational skills, be a self‑starter, be detail oriented, and have the ability to communicate (verbal and written).

Physical Demands

Often standing, walking, bending, reaching, climbing, and stooping. Occasional sitting, talking/hearing. The use of hands/fingers are often needed. Occasional reaching, twisting, bending or kneeling. Use of technology (Phone, computer, printer, keyboard).

Lifting and Carrying Physical Demands:

• Continuous lifting and carrying 1‑20 lbs.
• Frequent lifting and carrying 21‑50 lbs.
• Occasional lifting and carrying 51‑100 lbs. Assistance of a buddy‑lift or a mechanical device is advised.

Vision requirements for driving equipment and company vehicles include:

• Close vision (clear vision at 20 inches or less)
• Distance vision (clear vision at 20 feet or more)
• Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
• Depth perception (three‑dimensional vision, ability to judge distances and spatial relationships)

Total Rewards and Benefits

Crescent Electric's compensation package includes an array of top‑tier benefit options, including:

• Eligibility for health, dental, vision coverage, 401(k) plan, and flexible spending accounts, subject to plan terms.
• Eligibility for company‑paid benefits such as life insurance, short‑term disability, long‑term care, and Employee Assistance Program, subject to applicable waiting periods.
• Excused Absence time off and Paid Time Off (PTO).
• Company‑paid holidays.
• Other benefits for which you may be eligible includes supplemental life insurance, hospital indemnity, and accident and critical illness benefits with cancer coverage.
• Eligibility: Employees are eligible for health, dental, vision, and life insurance benefits on the first of the month following 30 days of employment. Employees who are 21 years of age or older will be automatically enrolled in the company's 401(k) plan once they achieve 90 days of employment.

Equal Employment Opportunity

Crescent Electric Supply Company is proudly an Equal Opportunity Employer. Crescent Electric does not discriminate on the basis of age, color, race, national origin, gender, religion, marital status, disability, veteran, military status, sexual identity or expression, sexual orientation, or any other basis prohibited by local, state, or federal law.

Veterans and military spouses are highly encouraged to apply. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.

Pre‑employment Screening

Candidates are subject to pre‑employment assessments, Motor Vehicle Record review, criminal background checks, references check, and a post‑offer drug screen. Crescent Electric is committed to the full inclusion of all qualified individuals. As part of this commitment, Crescent Electric will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [e-mail]