Key Responsibilities
Business Development & Account Growth
- Develop and execute strategic account plans for assigned industrial customers.
- Identify opportunities for equipment replacement, energy efficiency, process improvements, service agreements, and capital projects.
- Prospect and establish relationships with new industrial accounts.
- Maintain a healthy sales pipeline and consistently achieve revenue and margin objectives.
- Expand existing customer relationships by uncovering unmet needs and future projects.
Customer Relationship Management
- Build trusted relationships with key decision-makers across operations, maintenance, engineering, procurement, and executive leadership.
- Conduct regular customer visits to understand operational challenges and business priorities.
- Become a valued resource for customers by providing insights, market knowledge, and technical expertise.
- Resolve customer concerns and coordinate internal resources to ensure customer success.
Technical & Solution Selling
- Evaluate customer needs and recommend appropriate HVAC, mechanical, controls, energy, or industrial solutions.
- Collaborate with engineering, service, project management, and manufacturer partners to develop solutions.
- Present technical and financial value propositions to customers.
- Assist customers in developing business cases and ROI justifications for capital investments.
Project Coordination
- Facilitate effective turnover from sales to project execution teams.
- Maintain communication throughout project lifecycle to ensure customer expectations are met.
- Support project teams in resolving customer issues and maintaining strong relationships.
- Participate in post-project reviews to identify lessons learned and future opportunities.
Market Intelligence
- Monitor market trends, customer capital plans, and competitive activity.
- Identify emerging technologies and industry opportunities.
- Share customer and market insights with leadership and internal teams.
Experience / Required Qualifications
- 5+ years of industrial sales, industrial engineering, maintenance leadership, operations leadership, or related industrial experience.
- Proven track record of developing customer relationships and growing revenue.
- Experience working with manufacturing, industrial processing, energy, chemical, food and beverage, pharmaceutical, semiconductor, or similar industrial facilities.